Facebook Chat Plugin – Live Chat Plugin… vs Zendesk Chat (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Facebook Chat Plugin – Live Chat Plugin…
80K+ active installs
Free
Quick Verdict
As of April 2026, Zendesk Chat has a higher user rating (4/5 from 27 reviews) while Facebook Chat Plugin – Live Chat Plugin… leads in active installations (80K+ vs 10K+). Both are free WordPress plugins. Facebook Chat Plugin – Live Chat Plugin… has accumulated 1.8M+ total downloads while Zendesk Chat has 1.3M+.
Detailed Comparison
| Metric | Facebook Chat Plugin – Live Chat Plugin… | Zendesk Chat | |
|---|---|---|---|
| Rating | 3.5/5 | ► | 4/5 |
| Total Reviews | 303 | ◄ | 27 |
| Active Installs | 80K+ | ◄ | 10K+ |
| Total Downloads | 1.8M+ | ◄ | 1.3M+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 3 years ago | ◄ | 5 years ago |
| First Released | 2018 | 2010 | |
| Age | 8 years | 16 years | |
| WP Requires | 3.9+ | 3.1+ | |
| PHP Requires | 5.2.4+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 2.5 | 1.4.18 |
Rating Breakdown
Facebook Chat Plugin – Live Chat Plugin…
Zendesk Chat
Download Trends
Over the past 30 days, Facebook Chat Plugin – Live Chat Plugin… averaged approximately 32 daily downloads while Zendesk Chat averaged 17.
Recent Reviews
Facebook Chat Plugin – Live Chat Plugin… Reviews
stopped working
it worked fine, but now its not
On May 9, 2024, you will no longer be able to access any functionalities of Chat
http://www.facebook.com/business/help/789975831794468 “On May 9, 2024, you will no longer be able to access any functionalities of Chat Plugin. Effective immediately, Chat Plugin in guest mode is n
Doesn’t loads up
Doesn’t work for the latest version of WP.
Zendesk Chat Reviews
Nothing Works
Nothing works. Not even their website on mobile.
Very Useful and FREE!!!!
It is a very useful chat plugin. It offers live chat support for 1 agent (for free) BUT if you don’t have too much traffic that is enough. It is very customizable and it has a mobile app so as the use
Slow down any website
It’s Slow down any website, and no any support
More Chat Worth Comparing
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Frequently Asked Questions
Is Facebook Chat Plugin – Live Chat Plugin… or Zendesk Chat more popular?
Which has better ratings — Facebook Chat Plugin – Live Chat Plugin… or Zendesk Chat?
Are Facebook Chat Plugin – Live Chat Plugin… and Zendesk Chat free?
Which plugin has better support — Facebook Chat Plugin – Live Chat Plugin… or Zendesk Chat?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.