Live Chat with Messenger Customer Chat vs Zendesk Support for WordPress (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Live Chat with Messenger Customer Chat
3.0K+ active installs
Free
Zendesk Support for WordPress
2.0K+ active installs
Free
Quick Verdict
As of April 2026, Live Chat with Messenger Customer Chat has a higher user rating (4.5/5 from 212 reviews) and leads in active installations (3.0K+ vs 2.0K+). Both are free WordPress plugins. Live Chat with Messenger Customer Chat has accumulated 416K+ total downloads while Zendesk Support for WordPress has 138K+.
Detailed Comparison
| Metric | Live Chat with Messenger Customer Chat | Zendesk Support for WordPress | |
|---|---|---|---|
| Rating | 4.5/5 | ◄ | 2/5 |
| Total Reviews | 212 | ◄ | 7 |
| Active Installs | 3.0K+ | ◄ | 2.0K+ |
| Total Downloads | 416K+ | ◄ | 138K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 11 months ago | ◄ | 2 years ago |
| First Released | 2016 | 2011 | |
| Age | 10 years | 15 years | |
| WP Requires | 3.0.1+ | 2.9.2+ | |
| PHP Requires | 7.0+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 1.5.0 | 1.8.5 |
Rating Breakdown
Live Chat with Messenger Customer Chat
Zendesk Support for WordPress
Download Trends
Over the past 30 days, Live Chat with Messenger Customer Chat averaged approximately 8 daily downloads while Zendesk Support for WordPress averaged 10.
Recent Reviews
Live Chat with Messenger Customer Chat Reviews
too complicated for the custoumers.
we ask permitions for connect, ask for cookies, check their device for safety etch.i last my custoumer already. and if its not free as i read for the other, its not worth it, sorry This topic
trop chere !!!!!
vraiment trop chère ; il y a des applications gratuites qui font mieux bye bye
no way
c r a p This topic was modified 4 years, 11 months ago by bodeha.
Zendesk Support for WordPress Reviews
What a disgrace!
When you see how much you pay for using the Zendesk platform, that’s a disgrace that they are unable to upgrade their app for months
Refuses to update for their own mandated change
Zendesk is demanding that all users update their sites by May 1st, but they’ve refused to update their own plugin, so the 3,000+ active installations are about to stop working with no word from Zendes
Needs to be updated!
This plugin has broken WordFence. This is totally unacceptable since I heavily rely on WordFence more than I do ZenDesk plugin. PLEASE UPDATE THIS PLUGIN so we can use it once again. If you don’t keep
More Help Desk Worth Comparing
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Frequently Asked Questions
Is Live Chat with Messenger Customer Chat or Zendesk Support for WordPress more popular?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.