Fluent Support – Helpdesk & Customer… vs JS Help Desk – AI-Powered Support &… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Fluent Support – Helpdesk & Customer…
10K+ active installs
Free
JS Help Desk – AI-Powered Support &…
8.0K+ active installs
Free
Quick Verdict
As of April 2026, Fluent Support – Helpdesk & Customer… has a higher user rating (4.5/5 from 62 reviews) and leads in active installations (10K+ vs 8.0K+). Both are free WordPress plugins. Fluent Support – Helpdesk & Customer… has accumulated 253K+ total downloads while JS Help Desk – AI-Powered Support &… has 555K+. JS Help Desk – AI-Powered Support &… has a higher support resolution rate (100% vs 100%).
Detailed Comparison
| Metric | Fluent Support – Helpdesk & Customer… | JS Help Desk – AI-Powered Support &… | |
|---|---|---|---|
| Rating | 4.5/5 | ◄ | 3.8/5 |
| Total Reviews | 62 | ► | 73 |
| Active Installs | 10K+ | ◄ | 8.0K+ |
| Total Downloads | 253K+ | ► | 555K+ |
| Support Resolution | 100% | 100% | |
| Last Updated | 4 weeks ago | ◄ | 1 month ago |
| First Released | 2021 | 2014 | |
| Age | 5 years | 12 years | |
| WP Requires | 5.6+ | 5.5+ | |
| PHP Requires | 7.4+ | 7.4+ | |
| Business Model | Free | Free | |
| Latest Version | 2.0.6 | 3.0.6 |
Rating Breakdown
Fluent Support – Helpdesk & Customer…
JS Help Desk – AI-Powered Support &…
Download Trends
Over the past 30 days, Fluent Support – Helpdesk & Customer… averaged approximately 321 daily downloads while JS Help Desk – AI-Powered Support &… averaged 66.
Recent Reviews
Fluent Support – Helpdesk & Customer… Reviews
Excellent support on support portal
The team behind FluentSupport is excellent, works of course using their own system and provides help in no time. Had some complex customizations which they provided asking the right questions. Way to
5 stars – Great support!
I have having an issue and the support responded in a correct timeframe and provide multiple steps to check to solve my issue. One of the steps indeed solved my issue so my support website would work
5 stars – Great support!
I had a tricky issue with 404 errors when opening tickets in the backend. The Fluent Support team – special thanks to Ahsan – patiently debugged the problem on my staging site and found the cause (Bus
JS Help Desk – AI-Powered Support &… Reviews
works good
Awesome plugin , does what its says and more
Absolute horror
Functionality-wise this plugin is really solid. However, when it comes to re-styling… my dear lord, I have never seen such a badly written CSS in my 25 years of developer career. It just can’t be any
Outstanding!
Great Plugin!
More Support Ticket Worth Comparing
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.