Fluent Support – Helpdesk & Customer… vs Paldesk – Live Chat & Helpdesk (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

Fluent Support – Helpdesk & Customer…

Fluent Support – Helpdesk & Customer…

4.5(62)

10K+ active installs

Free

Updated 4 weeks ago
View Fluent Support – Helpdesk & Customer…
VS
Paldesk –  Live Chat & Helpdesk

Paldesk – Live Chat & Helpdesk

5(1)

30 active installs

Free

Updated 5 years ago
View Paldesk – Live Chat & Helpdesk

Quick Verdict

As of April 2026, Paldesk – Live Chat & Helpdesk has a higher user rating (5/5 from 1 reviews) while Fluent Support – Helpdesk & Customer… leads in active installations (10K+ vs 30). Both are free WordPress plugins. Fluent Support – Helpdesk & Customer… has accumulated 253K+ total downloads while Paldesk – Live Chat & Helpdesk has 4.8K+.

Detailed Comparison

Rating
4.5/5Fluent Support – Helpdesk & Customer…
Paldesk – Live Chat & Helpdesk5/5
Total Reviews
62Fluent Support – Helpdesk & Customer…
Paldesk – Live Chat & Helpdesk1
Active Installs
10K+Fluent Support – Helpdesk & Customer…
Paldesk – Live Chat & Helpdesk30
Total Downloads
253K+Fluent Support – Helpdesk & Customer…
Paldesk – Live Chat & Helpdesk4.8K+
Support Resolution
100%Fluent Support – Helpdesk & Customer…
Paldesk – Live Chat & HelpdeskN/A
Last Updated
4 weeks agoFluent Support – Helpdesk & Customer…
Paldesk – Live Chat & Helpdesk5 years ago
First Released
2021Fluent Support – Helpdesk & Customer…
Paldesk – Live Chat & Helpdesk2018
Age
5 yearsFluent Support – Helpdesk & Customer…
Paldesk – Live Chat & Helpdesk8 years
WP Requires
5.6+Fluent Support – Helpdesk & Customer…
Paldesk – Live Chat & Helpdeskfalse+
PHP Requires
7.4+Fluent Support – Helpdesk & Customer…
Paldesk – Live Chat & Helpdeskfalse+
Business Model
FreeFluent Support – Helpdesk & Customer…
Paldesk – Live Chat & HelpdeskFree
Latest Version
2.0.6Fluent Support – Helpdesk & Customer…
Paldesk – Live Chat & Helpdesk1.1.5

Rating Breakdown

Fluent Support – Helpdesk & Customer…

4.5/5(62 reviews)
5
85%
4
2%
3
2%
2
3%
1
8%

Paldesk – Live Chat & Helpdesk

5/5(1 reviews)
5
100%
4
0%
3
0%
2
0%
1
0%

Recent Reviews

Fluent Support – Helpdesk & Customer… Reviews

by gfa7

Excellent support on support portal

The team behind FluentSupport is excellent, works of course using their own system and provides help in no time. Had some complex customizations which they provided asking the right questions. Way to

by servitweb

5 stars – Great support!

I have having an issue and the support responded in a correct timeframe and provide multiple steps to check to solve my issue. One of the steps indeed solved my issue so my support website would work

by adamcze1

5 stars – Great support!

I had a tricky issue with 404 errors when opening tickets in the backend. The Fluent Support team – special thanks to Ahsan – patiently debugged the problem on my staging site and found the cause (Bus

Paldesk – Live Chat & Helpdesk Reviews

No reviews yet

Frequently Asked Questions

Is Fluent Support – Helpdesk & Customer… or Paldesk – Live Chat & Helpdesk more popular?
Fluent Support – Helpdesk & Customer… has 10K+ active installations while Paldesk – Live Chat & Helpdesk has 30. Fluent Support – Helpdesk & Customer… is the more widely-used plugin as of April 2026.
Which has better ratings — Fluent Support – Helpdesk & Customer… or Paldesk – Live Chat & Helpdesk?
Fluent Support – Helpdesk & Customer… has a 4.5/5 rating from 62 reviews, while Paldesk – Live Chat & Helpdesk has a 5/5 rating from 1 reviews.
Are Fluent Support – Helpdesk & Customer… and Paldesk – Live Chat & Helpdesk free?
Fluent Support – Helpdesk & Customer… is free and Paldesk – Live Chat & Helpdesk is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — Fluent Support – Helpdesk & Customer… or Paldesk – Live Chat & Helpdesk?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
Fluent Support – Helpdesk & Customer… was last updated 4 weeks ago and Paldesk – Live Chat & Helpdesk was last updated 5 years ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.