Fluent Support – Helpdesk & Customer… vs Zendesk Support for WordPress (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Fluent Support – Helpdesk & Customer…
10K+ active installs
Free
Zendesk Support for WordPress
2.0K+ active installs
Free
Quick Verdict
As of April 2026, Fluent Support – Helpdesk & Customer… has a higher user rating (4.5/5 from 62 reviews) and leads in active installations (10K+ vs 2.0K+). Both are free WordPress plugins. Fluent Support – Helpdesk & Customer… has accumulated 253K+ total downloads while Zendesk Support for WordPress has 138K+.
Detailed Comparison
| Metric | Fluent Support – Helpdesk & Customer… | Zendesk Support for WordPress | |
|---|---|---|---|
| Rating | 4.5/5 | ◄ | 2/5 |
| Total Reviews | 62 | ◄ | 7 |
| Active Installs | 10K+ | ◄ | 2.0K+ |
| Total Downloads | 253K+ | ◄ | 138K+ |
| Support Resolution | 100% | N/A | |
| Last Updated | 1 month ago | ◄ | 2 years ago |
| First Released | 2021 | 2011 | |
| Age | 5 years | 15 years | |
| WP Requires | 5.6+ | 2.9.2+ | |
| PHP Requires | 7.4+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 2.0.6 | 1.8.5 |
Rating Breakdown
Fluent Support – Helpdesk & Customer…
Zendesk Support for WordPress
Download Trends
Over the past 30 days, Fluent Support – Helpdesk & Customer… averaged approximately 300 daily downloads while Zendesk Support for WordPress averaged 10.
Recent Reviews
Fluent Support – Helpdesk & Customer… Reviews
Excellent support on support portal
The team behind FluentSupport is excellent, works of course using their own system and provides help in no time. Had some complex customizations which they provided asking the right questions. Way to
5 stars – Great support!
I have having an issue and the support responded in a correct timeframe and provide multiple steps to check to solve my issue. One of the steps indeed solved my issue so my support website would work
5 stars – Great support!
I had a tricky issue with 404 errors when opening tickets in the backend. The Fluent Support team – special thanks to Ahsan – patiently debugged the problem on my staging site and found the cause (Bus
Zendesk Support for WordPress Reviews
What a disgrace!
When you see how much you pay for using the Zendesk platform, that’s a disgrace that they are unable to upgrade their app for months
Refuses to update for their own mandated change
Zendesk is demanding that all users update their sites by May 1st, but they’ve refused to update their own plugin, so the 3,000+ active installations are about to stop working with no word from Zendes
Needs to be updated!
This plugin has broken WordFence. This is totally unacceptable since I heavily rely on WordFence more than I do ZenDesk plugin. PLEASE UPDATE THIS PLUGIN so we can use it once again. If you don’t keep
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.