SupportCandy – Helpdesk & Customer… vs Freelancer Support System – Client… (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

SupportCandy – Helpdesk & Customer…

SupportCandy – Helpdesk & Customer…

4.9(287)

10K+ active installs

Free

Updated 1 week ago
View SupportCandy – Helpdesk & Customer…
VS
Freelancer Support System – Client…

Freelancer Support System – Client…

5(1)

0 active installs

Free

Updated 5 days ago
View Freelancer Support System – Client…

Quick Verdict

As of April 2026, Freelancer Support System – Client… has a higher user rating (5/5 from 1 reviews) while SupportCandy – Helpdesk & Customer… leads in active installations (10K+ vs 0). Both are free WordPress plugins. SupportCandy – Helpdesk & Customer… has accumulated 494K+ total downloads while Freelancer Support System – Client… has 374.

Detailed Comparison

Rating
4.9/5SupportCandy – Helpdesk & Customer…
Freelancer Support System – Client…5/5
Total Reviews
287SupportCandy – Helpdesk & Customer…
Freelancer Support System – Client…1
Active Installs
10K+SupportCandy – Helpdesk & Customer…
Freelancer Support System – Client…0
Total Downloads
494K+SupportCandy – Helpdesk & Customer…
Freelancer Support System – Client…374
Support Resolution
67%SupportCandy – Helpdesk & Customer…
Freelancer Support System – Client…N/A
Last Updated
1 week agoSupportCandy – Helpdesk & Customer…
Freelancer Support System – Client…5 days ago
First Released
2018SupportCandy – Helpdesk & Customer…
Freelancer Support System – Client…2026
Age
8 yearsSupportCandy – Helpdesk & Customer…
Freelancer Support System – Client…1 month
WP Requires
5.6+SupportCandy – Helpdesk & Customer…
Freelancer Support System – Client…5.0+
PHP Requires
7.4+SupportCandy – Helpdesk & Customer…
Freelancer Support System – Client…false+
Business Model
FreeSupportCandy – Helpdesk & Customer…
Freelancer Support System – Client…Free
Latest Version
3.4.6SupportCandy – Helpdesk & Customer…
Freelancer Support System – Client…1.1

Rating Breakdown

SupportCandy – Helpdesk & Customer…

4.9/5(287 reviews)
5
94%
4
3%
3
1%
2
1%
1
2%

Freelancer Support System – Client…

5/5(1 reviews)
5
100%
4
0%
3
0%
2
0%
1
0%

Recent Reviews

SupportCandy – Helpdesk & Customer… Reviews

by Klaas Mertens

Fantastic Support, great Feature Set, great value for Money

We had to migrate from our former E-Mail Support Solution because the support could not fix a quite important problem – and it was the best decision ever! SupportCandy is really feature rich, very

by Dan

Almost great, except it’s missing one key feature.

It’s a great system and I’ve really been enjoying it, except of all the features for a ticket system to not have, the ability to merge tickets is missing. Every other system I’ve ever used I was able

by marziom

Ottimo prodotto

Supporto tecnico presente e in tempi brevi. Di solito rispondono entro un giorno lavorativo

Freelancer Support System – Client… Reviews

No reviews yet

Frequently Asked Questions

Is SupportCandy – Helpdesk & Customer… or Freelancer Support System – Client… more popular?
SupportCandy – Helpdesk & Customer… has 10K+ active installations while Freelancer Support System – Client… has 0. SupportCandy – Helpdesk & Customer… is the more widely-used plugin as of April 2026.
Which has better ratings — SupportCandy – Helpdesk & Customer… or Freelancer Support System – Client…?
SupportCandy – Helpdesk & Customer… has a 4.9/5 rating from 287 reviews, while Freelancer Support System – Client… has a 5/5 rating from 1 reviews.
Are SupportCandy – Helpdesk & Customer… and Freelancer Support System – Client… free?
SupportCandy – Helpdesk & Customer… is free and Freelancer Support System – Client… is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — SupportCandy – Helpdesk & Customer… or Freelancer Support System – Client…?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
SupportCandy – Helpdesk & Customer… was last updated 1 week ago and Freelancer Support System – Client… was last updated 5 days ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.