Floating Chat Widget: Contact Chat… vs GoTo’s Contact Center Webchat (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Floating Chat Widget: Contact Chat…
400K+ active installs
Free
GoTo’s Contact Center Webchat
100 active installs
Free
Quick Verdict
As of April 2026, Floating Chat Widget: Contact Chat… has a higher user rating (5/5 from 1,227 reviews) and leads in active installations (400K+ vs 100). Both are free WordPress plugins. Floating Chat Widget: Contact Chat… has accumulated 6.8M+ total downloads while GoTo’s Contact Center Webchat has 3.7K+.
Detailed Comparison
| Metric | Floating Chat Widget: Contact Chat… | GoTo’s Contact Center Webchat | |
|---|---|---|---|
| Rating | 5/5 | ◄ | N/A |
| Total Reviews | 1,227 | ◄ | 0 |
| Active Installs | 400K+ | ◄ | 100 |
| Total Downloads | 6.8M+ | ◄ | 3.7K+ |
| Support Resolution | 100% | N/A | |
| Last Updated | 2 weeks ago | ◄ | 2 years ago |
| First Released | 2018 | 2022 | |
| Age | 8 years | 4 years | |
| WP Requires | 3.1+ | 3.2+ | |
| PHP Requires | false+ | 5.3+ | |
| Business Model | Free | Free | |
| Latest Version | 3.5.2 | 0.3.3 |
Rating Breakdown
Floating Chat Widget: Contact Chat…
GoTo’s Contact Center Webchat
Download Trends
Recent Reviews
Floating Chat Widget: Contact Chat… Reviews
Great plugin, prompt support
Simple and effective, I have implemented it to several websites for establishing contact via Whatsapp, Viber, Telegram etc with just one click.Had some minor design issues and support helped me within
Useful and practical
It’s a very easy-to-install and useful plugin. Thanks to the developers.
Flexible plugin
I like that I can choose how to use the widget on PCs and mobile – I allow Whatsapp only on desktop, and phone as well on mobile. Simple, and effective. I plan to upgrade so that I can have differe
GoTo’s Contact Center Webchat Reviews
No reviews yet
More Plugins Worth Comparing
Top alternatives in the same category as Floating Chat Widget: Contact Chat… and GoTo’s Contact Center Webchat
The Facebook Chat Plugin makes it easy for your website visitors to chat with you and ask you questions, even if they don't have Messenger.
Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads, and increase sales.
Powerful platform with Live Chat, AI Chatbots, and Real-Time Visitor Monitoring! Also, create Call, Email, SMS, & Contact buttons to increase conv …
WhatsApp Chat Button - Display the beautiful WhatsApp Sticky Button on the WordPress frontend.
AI chatbot agent & live chat for customer support, FAQ, chat buttons including WhatsApp with Chatway live chat. iOS & Android apps available 💬
Frequently Asked Questions
Is Floating Chat Widget: Contact Chat… or GoTo’s Contact Center Webchat more popular?
Which has better ratings — Floating Chat Widget: Contact Chat… or GoTo’s Contact Center Webchat?
Are Floating Chat Widget: Contact Chat… and GoTo’s Contact Center Webchat free?
Which plugin has better support — Floating Chat Widget: Contact Chat… or GoTo’s Contact Center Webchat?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.