Joinchat vs HelpCrunch – Live Chat, Chatbot &… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
HelpCrunch – Live Chat, Chatbot &…
2.0K+ active installs
Free
Quick Verdict
As of April 2026, HelpCrunch – Live Chat, Chatbot &… has a higher user rating (5/5 from 6 reviews) while Joinchat leads in active installations (700K+ vs 2.0K+). Both are free WordPress plugins. Joinchat has accumulated 16M+ total downloads while HelpCrunch – Live Chat, Chatbot &… has 20K+.
Detailed Comparison
| Metric | Joinchat | HelpCrunch – Live Chat, Chatbot &… | |
|---|---|---|---|
| Rating | 4.7/5 | ► | 5/5 |
| Total Reviews | 189 | ◄ | 6 |
| Active Installs | 700K+ | ◄ | 2.0K+ |
| Total Downloads | 16M+ | ◄ | 20K+ |
| Support Resolution | 33% | N/A | |
| Last Updated | 1 week ago | ◄ | 4 months ago |
| First Released | 2018 | 2016 | |
| Age | 8 years | 10 years | |
| WP Requires | 4.9.6+ | 3.6+ | |
| PHP Requires | 7.0+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 6.1.1 | 2.0.11 |
Rating Breakdown
Joinchat
HelpCrunch – Live Chat, Chatbot &…
Download Trends
Over the past 30 days, Joinchat averaged approximately 9,241 daily downloads while HelpCrunch – Live Chat, Chatbot &… averaged 5.
Recent Reviews
Joinchat Reviews
Exelente!
Muy simple y eficiente. Me gustó mucho!
Does what it does well!
Really clean interface, simple and functional
Perfect service and very quick!
I really appreciate the support of Joinchat team, very professional! And I also have the free verison of the plugin. Very, very professional!
HelpCrunch – Live Chat, Chatbot &… Reviews
Easy to install and very nice looking chat widget
To stay closer to my clients, I decided to try the live chat option. I did a quick research on google and found that the software available today can do much more than just chatting with my website au
Great chat plugin
I’m a WP developer and sometimes my clients ask me to find and install live chat plugin for them. After a quick research and a few talks to support reps of different companies I decided to stick with
Neat chat and FAQs in one widget
Great piece of software. I tried intercom, zendesk and crisp together with helpcrunch, and the last one came up as an obvious winner for me. It’s really great that I can choose what to display in my w
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Frequently Asked Questions
Is Joinchat or HelpCrunch – Live Chat, Chatbot &… more popular?
Which has better ratings — Joinchat or HelpCrunch – Live Chat, Chatbot &…?
Are Joinchat and HelpCrunch – Live Chat, Chatbot &… free?
Which plugin has better support — Joinchat or HelpCrunch – Live Chat, Chatbot &…?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.