HelpCrunch – Live Chat, Chatbot &… vs Live Chat Plugin for WooCommerce… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
HelpCrunch – Live Chat, Chatbot &…
2.0K+ active installs
Free
Live Chat Plugin for WooCommerce…
1.0K+ active installs
Free
Quick Verdict
As of April 2026, HelpCrunch – Live Chat, Chatbot &… has a higher user rating (5/5 from 6 reviews) and leads in active installations (2.0K+ vs 1.0K+). Both are free WordPress plugins. HelpCrunch – Live Chat, Chatbot &… has accumulated 20K+ total downloads while Live Chat Plugin for WooCommerce… has 187K+.
Detailed Comparison
| Metric | HelpCrunch – Live Chat, Chatbot &… | Live Chat Plugin for WooCommerce… | |
|---|---|---|---|
| Rating | 5/5 | ◄ | 4.5/5 |
| Total Reviews | 6 | ► | 22 |
| Active Installs | 2.0K+ | ◄ | 1.0K+ |
| Total Downloads | 20K+ | ► | 187K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 4 months ago | ► | 2 months ago |
| First Released | 2016 | 2016 | |
| Age | 10 years | 10 years | |
| WP Requires | 3.6+ | 4.4+ | |
| PHP Requires | false+ | 7.2+ | |
| Business Model | Free | Free | |
| Latest Version | 2.0.11 | 5.0.11 |
Rating Breakdown
HelpCrunch – Live Chat, Chatbot &…
Live Chat Plugin for WooCommerce…
Download Trends
Over the past 30 days, HelpCrunch – Live Chat, Chatbot &… averaged approximately 5 daily downloads while Live Chat Plugin for WooCommerce… averaged 18.
Recent Reviews
HelpCrunch – Live Chat, Chatbot &… Reviews
Easy to install and very nice looking chat widget
To stay closer to my clients, I decided to try the live chat option. I did a quick research on google and found that the software available today can do much more than just chatting with my website au
Great chat plugin
I’m a WP developer and sometimes my clients ask me to find and install live chat plugin for them. After a quick research and a few talks to support reps of different companies I decided to stick with
Neat chat and FAQs in one widget
Great piece of software. I tried intercom, zendesk and crisp together with helpcrunch, and the last one came up as an obvious winner for me. It’s really great that I can choose what to display in my w
Live Chat Plugin for WooCommerce… Reviews
Useless without a monthly subscription
Don’t waste your time. It’s not free. Actually, It’s useless without a monthly subscription. REMOVED.
Excellent
Excellent This topic was modified 3 years, 11 months ago by worktrainer.
Didn’t work for me
Installed but settings page renders completely blank. Uninstalled. This topic was modified 4 years, 7 months ago by mshallop.
More Chat Plugin Worth Comparing
Top alternatives in the same category as HelpCrunch – Live Chat, Chatbot &… and Live Chat Plugin for WooCommerce…
Modern live chat plugin for WordPress. Powerful features: multi-channel, chatbots, customization, etc. Free plan. Unlimited chats & websites.
Let your customers contact you directly from your website with a chat button, conveniently manage all interactions through Kommo.
Frequently Asked Questions
Is HelpCrunch – Live Chat, Chatbot &… or Live Chat Plugin for WooCommerce… more popular?
Which has better ratings — HelpCrunch – Live Chat, Chatbot &… or Live Chat Plugin for WooCommerce…?
Are HelpCrunch – Live Chat, Chatbot &… and Live Chat Plugin for WooCommerce… free?
Which plugin has better support — HelpCrunch – Live Chat, Chatbot &… or Live Chat Plugin for WooCommerce…?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.