PluginSift

HelpCrunch – Live Chat, Chatbot &… vs WP Click to Chat – Email, Live Chat… (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

HelpCrunch – Live Chat, Chatbot &…

HelpCrunch – Live Chat, Chatbot &…

5(6)

2.0K+ active installs

Free

Updated 4 months ago
View HelpCrunch – Live Chat, Chatbot &…
VS
WP Click to Chat – Email, Live Chat…

WP Click to Chat – Email, Live Chat…

5(7)

1.0K+ active installs

Free

Updated 5 months ago
View WP Click to Chat – Email, Live Chat…

Quick Verdict

As of April 2026, HelpCrunch – Live Chat, Chatbot &… has a higher user rating (5/5 from 6 reviews) and leads in active installations (2.0K+ vs 1.0K+). Both are free WordPress plugins. HelpCrunch – Live Chat, Chatbot &… has accumulated 20K+ total downloads while WP Click to Chat – Email, Live Chat… has 18K+.

Detailed Comparison

Rating
5/5HelpCrunch – Live Chat, Chatbot &…
WP Click to Chat – Email, Live Chat…5/5
Total Reviews
6HelpCrunch – Live Chat, Chatbot &…
►
WP Click to Chat – Email, Live Chat…7
Active Installs
2.0K+HelpCrunch – Live Chat, Chatbot &…
◄
WP Click to Chat – Email, Live Chat…1.0K+
Total Downloads
20K+HelpCrunch – Live Chat, Chatbot &…
◄
WP Click to Chat – Email, Live Chat…18K+
Support Resolution
N/AHelpCrunch – Live Chat, Chatbot &…
WP Click to Chat – Email, Live Chat…N/A
Last Updated
4 months agoHelpCrunch – Live Chat, Chatbot &…
◄
WP Click to Chat – Email, Live Chat…5 months ago
First Released
2016HelpCrunch – Live Chat, Chatbot &…
WP Click to Chat – Email, Live Chat…2021
Age
10 yearsHelpCrunch – Live Chat, Chatbot &…
WP Click to Chat – Email, Live Chat…5 years
WP Requires
3.6+HelpCrunch – Live Chat, Chatbot &…
WP Click to Chat – Email, Live Chat…3.0+
PHP Requires
false+HelpCrunch – Live Chat, Chatbot &…
WP Click to Chat – Email, Live Chat…false+
Business Model
FreeHelpCrunch – Live Chat, Chatbot &…
WP Click to Chat – Email, Live Chat…Free
Latest Version
2.0.11HelpCrunch – Live Chat, Chatbot &…
WP Click to Chat – Email, Live Chat…2.3.6

Rating Breakdown

HelpCrunch – Live Chat, Chatbot &…

5/5(6 reviews)
5
100%
4
0%
3
0%
2
0%
1
0%

WP Click to Chat – Email, Live Chat…

5/5(7 reviews)
5
100%
4
0%
3
0%
2
0%
1
0%

Recent Reviews

HelpCrunch – Live Chat, Chatbot &… Reviews

by bluex121

Easy to install and very nice looking chat widget

To stay closer to my clients, I decided to try the live chat option. I did a quick research on google and found that the software available today can do much more than just chatting with my website au

by Vitalii Kaplia

Great chat plugin

I’m a WP developer and sometimes my clients ask me to find and install live chat plugin for them. After a quick research and a few talks to support reps of different companies I decided to stick with

by slaskii

Neat chat and FAQs in one widget

Great piece of software. I tried intercom, zendesk and crisp together with helpcrunch, and the last one came up as an obvious winner for me. It’s really great that I can choose what to display in my w

WP Click to Chat – Email, Live Chat… Reviews

by TomQv

Ồ, plugin không nhảy đến trang đích.

Plugin đơn giản, dễ cài đặt tính năng. Nhưng pop up không nhảy đến trang đích mà chỉ về trang chủ. Coi như là vô dụng.

by cmlacroix

Nice plug in for chat apps

Very useful plug in allowing you to add various chats apps.Working nice and very helpful tech support.

by eastwardlau

Excellent

If adding expansion setting options，More perfect！

Frequently Asked Questions

Is HelpCrunch – Live Chat, Chatbot &… or WP Click to Chat – Email, Live Chat… more popular?
HelpCrunch – Live Chat, Chatbot &… has 2.0K+ active installations while WP Click to Chat – Email, Live Chat… has 1.0K+. HelpCrunch – Live Chat, Chatbot &… is the more widely-used plugin as of April 2026.
Which has better ratings — HelpCrunch – Live Chat, Chatbot &… or WP Click to Chat – Email, Live Chat…?
HelpCrunch – Live Chat, Chatbot &… has a 5/5 rating from 6 reviews, while WP Click to Chat – Email, Live Chat… has a 5/5 rating from 7 reviews.
Are HelpCrunch – Live Chat, Chatbot &… and WP Click to Chat – Email, Live Chat… free?
HelpCrunch – Live Chat, Chatbot &… is free and WP Click to Chat – Email, Live Chat… is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — HelpCrunch – Live Chat, Chatbot &… or WP Click to Chat – Email, Live Chat…?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
HelpCrunch – Live Chat, Chatbot &… was last updated 4 months ago and WP Click to Chat – Email, Live Chat… was last updated 5 months ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.