Hotjar vs VisitorLAB (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

Hotjar

Hotjar

2.9(18)

70K+ active installs

Free

Updated 2 years ago
View Hotjar
VS
VisitorLAB

VisitorLAB

5(2)

10 active installs

Free

Updated 6 years ago
View VisitorLAB

Quick Verdict

As of April 2026, VisitorLAB has a higher user rating (5/5 from 2 reviews) while Hotjar leads in active installations (70K+ vs 10). Both are free WordPress plugins. Hotjar has accumulated 1.1M+ total downloads while VisitorLAB has 1.3K+.

Detailed Comparison

Rating
2.9/5Hotjar
VisitorLAB5/5
Total Reviews
18Hotjar
VisitorLAB2
Active Installs
70K+Hotjar
VisitorLAB10
Total Downloads
1.1M+Hotjar
VisitorLAB1.3K+
Support Resolution
N/AHotjar
VisitorLABN/A
Last Updated
2 years agoHotjar
VisitorLAB6 years ago
First Released
2019Hotjar
VisitorLAB2019
Age
7 yearsHotjar
VisitorLAB7 years
WP Requires
4.6+Hotjar
VisitorLAB4.6+
PHP Requires
false+Hotjar
VisitorLAB5.2.2+
Business Model
FreeHotjar
VisitorLABFree
Latest Version
1.0.16Hotjar
VisitorLAB1.0.2

Rating Breakdown

Hotjar

2.9/5(18 reviews)
5
39%
4
11%
3
0%
2
6%
1
44%

VisitorLAB

5/5(2 reviews)
5
100%
4
0%
3
0%
2
0%
1
0%

Recent Reviews

Hotjar Reviews

by Matt Lowe

Used to be good

…Now it won’t even correctly verify the installation. The tracking script was in my website yet the HotJar control panel claimed over and over that it wasn’t when I tried to verify the installation. I

by karenelated

doesn’t work

the plugin states connection is verified on all pages I checked. The site says I need to complete the installation before continuing.

by kateeba

My favourite analytics application

I have already tried a few analytics applications. However, I never found the right one. hotjar is easy to use and provides considerable insights even in the free version. Super. I can only recommend

VisitorLAB Reviews

No reviews yet

Frequently Asked Questions

Is Hotjar or VisitorLAB more popular?
Hotjar has 70K+ active installations while VisitorLAB has 10. Hotjar is the more widely-used plugin as of April 2026.
Which has better ratings — Hotjar or VisitorLAB?
Hotjar has a 2.9/5 rating from 18 reviews, while VisitorLAB has a 5/5 rating from 2 reviews.
Are Hotjar and VisitorLAB free?
Hotjar is free and VisitorLAB is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — Hotjar or VisitorLAB?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
Hotjar was last updated 2 years ago and VisitorLAB was last updated 6 years ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.