Awesome Support – WordPress HelpDesk &… vs Hyve Lite — Conversational AI Chatbot (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Awesome Support – WordPress HelpDesk &…
7.0K+ active installs
Free
Hyve Lite — Conversational AI Chatbot
7.0K+ active installs
Free
Quick Verdict
As of April 2026, Hyve Lite — Conversational AI Chatbot has a higher user rating (4.2/5 from 5 reviews) while Awesome Support – WordPress HelpDesk &… leads in active installations (7.0K+ vs 7.0K+). Both are free WordPress plugins. Awesome Support – WordPress HelpDesk &… has accumulated 533K+ total downloads while Hyve Lite — Conversational AI Chatbot has 90K+.
Detailed Comparison
| Metric | Awesome Support – WordPress HelpDesk &… | Hyve Lite — Conversational AI Chatbot | |
|---|---|---|---|
| Rating | 3.5/5 | ► | 4.2/5 |
| Total Reviews | 194 | ◄ | 5 |
| Active Installs | 7.0K+ | 7.0K+ | |
| Total Downloads | 533K+ | ◄ | 90K+ |
| Support Resolution | 0% | N/A | |
| Last Updated | 2 days ago | ◄ | 2 weeks ago |
| First Released | 2014 | 2024 | |
| Age | 12 years | 2 years | |
| WP Requires | 4.0+ | 6.2+ | |
| PHP Requires | false+ | 7.4+ | |
| Business Model | Free | Free | |
| Latest Version | 6.3.8 | 1.3.2 |
Rating Breakdown
Awesome Support – WordPress HelpDesk &…
Hyve Lite — Conversational AI Chatbot
Download Trends
Over the past 30 days, Awesome Support – WordPress HelpDesk &… averaged approximately 71 daily downloads while Hyve Lite — Conversational AI Chatbot averaged 63.
Recent Reviews
Awesome Support – WordPress HelpDesk &… Reviews
Otimo
Muito Bom
Poor maintainance
They still havent fixed the security bug from December, as described by Wordfence. The plugin is slowing down WP admin. It has a bug that prevent customer downloads from WooCommerce.
Why you should definitely choose a support plugin
I highly recommend this plugin Simple and concise setting screen First of all, it is compatible with Locotranslate and allows you to easily and concisely change the original translation in the s
Hyve Lite — Conversational AI Chatbot Reviews
Top
Je travaille en France et j’ai récemment installé le plugin Hyve afin d’intégrer un chatbot sur le site d’un lycée.Au départ, j’ai rencontré quelques difficultés, notamment pour ajouter de nouvelles c
Super
Très bon plugin.Dommage que la version payante soit un peu chère…
A good start
So far, the only AI that has provided useful answers based on the content of my website. However, adjustments regarding the language still have to be made manually in the PHP file. A custom SVG ico
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Frequently Asked Questions
Is Awesome Support – WordPress HelpDesk &… or Hyve Lite — Conversational AI Chatbot more popular?
Which has better ratings — Awesome Support – WordPress HelpDesk &… or Hyve Lite — Conversational AI Chatbot?
Are Awesome Support – WordPress HelpDesk &… and Hyve Lite — Conversational AI Chatbot free?
Which plugin has better support — Awesome Support – WordPress HelpDesk &… or Hyve Lite — Conversational AI Chatbot?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.