Import and export users and customers vs Media Sync (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Import and export users and customers
80K+ active installs
Free + Premium
Quick Verdict
As of April 2026, Import and export users and customers has a higher user rating (4.7/5 from 253 reviews) and leads in active installations (80K+ vs 40K+). Both are free + premium WordPress plugins. Import and export users and customers has accumulated 5.6M+ total downloads while Media Sync has 532K+. Media Sync has a higher support resolution rate (50% vs 0%).
Detailed Comparison
| Metric | Import and export users and customers | Media Sync | |
|---|---|---|---|
| Rating | 4.7/5 | 4.7/5 | |
| Total Reviews | 253 | ◄ | 82 |
| Active Installs | 80K+ | ◄ | 40K+ |
| Total Downloads | 5.6M+ | ◄ | 532K+ |
| Support Resolution | 0% | ► | 50% |
| Last Updated | 5 days ago | ◄ | 4 months ago |
| First Released | 2014 | 2018 | |
| Age | 12 years | 8 years | |
| WP Requires | 3.4+ | 5.3+ | |
| PHP Requires | false+ | 7.1+ | |
| Business Model | Free + Premium | Free | |
| Latest Version | 2.0.1 | 1.4.9 |
Rating Breakdown
Import and export users and customers
Media Sync
Download Trends
Over the past 30 days, Import and export users and customers averaged approximately 2,222 daily downloads while Media Sync averaged 240.
Recent Reviews
Import and export users and customers Reviews
Still working great after many years
I’ve used this for years, importing classlists and updating classlists each term with my courses. Lots of detailed options, I haven’t tried them all, but the ones I have used have all worked well, esp
Successfully imported 1000+ users!
Used this on a client site, since WP All Import Export free version is actually not “free” at all. It even managed to import the custom roles that I created using the Members plugin. Thanks for th
Seamlessly imported (and edited) 900+ users with many custom fields!
I had to transfer 900+ users of an old website (not WP), furthermore the target project is full of custom fields, extra user roles and further data. After exporting some test users on a CSV file I
Media Sync Reviews
Great Timesaver!
I backed up a site then brought the staging site live, only to find out they’d ‘forgotten’ several important documents that had been on the old site but not the new one. I was able to restore the file
So useful!
The ideal tool for adding media files via FTP to the media library.Thanks a lot to the developer!
Completly hang the admin
The page simply hangs the server, Javascript crash, when it finally works counts are completly off. I’m not trusting this quality of code with my database.
More Import Worth Comparing
Top alternatives in the same category as Import and export users and customers and Media Sync
Import your demo content, widgets and theme settings with one click. Theme authors! Enable simple theme demo import for your users.
Search & Replace data in your database with WordPress admin, replace domains/URLs of your WordPress installation.
Easily export or import your WordPress customizer settings!
Add From Server is designed to help ease the pain of bad web hosts, allowing you to upload files via FTP or SSH and later import them into WordPress.
Astra theme customizer offers several settings for header/footer layout, sidebar and blog designs, colors, backgrounds, typography and much more.
Frequently Asked Questions
Is Import and export users and customers or Media Sync more popular?
Which has better ratings — Import and export users and customers or Media Sync?
Are Import and export users and customers and Media Sync free?
Which plugin has better support — Import and export users and customers or Media Sync?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.