AI Chatbot – Jotform vs Zendesk Support for WordPress (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Zendesk Support for WordPress
2.0K+ active installs
Free
Quick Verdict
As of April 2026, AI Chatbot – Jotform has a higher user rating (5/5 from 1 reviews) and leads in active installations (4.0K+ vs 2.0K+). Both are free WordPress plugins. AI Chatbot – Jotform has accumulated 80K+ total downloads while Zendesk Support for WordPress has 138K+.
Detailed Comparison
| Metric | AI Chatbot – Jotform | Zendesk Support for WordPress | |
|---|---|---|---|
| Rating | 5/5 | ◄ | 2/5 |
| Total Reviews | 1 | ► | 7 |
| Active Installs | 4.0K+ | ◄ | 2.0K+ |
| Total Downloads | 80K+ | ► | 138K+ |
| Support Resolution | 80% | N/A | |
| Last Updated | 3 weeks ago | ◄ | 2 years ago |
| First Released | 2025 | 2011 | |
| Age | 1 year | 15 years | |
| WP Requires | false+ | 2.9.2+ | |
| PHP Requires | 7.0+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 3.7.1 | 1.8.5 |
Rating Breakdown
AI Chatbot – Jotform
Zendesk Support for WordPress
Download Trends
Over the past 30 days, AI Chatbot – Jotform averaged approximately 162 daily downloads while Zendesk Support for WordPress averaged 10.
Recent Reviews
AI Chatbot – Jotform Reviews
JotForm: Intuitive, Powerful, and Highly Recommended!
I’ve been using JotForm for creating forms and AI integrations, and it’s fantastic! The interface is intuitive, flexible, and highly customizable. Building registration flows, surveys, and interactive
Zendesk Support for WordPress Reviews
What a disgrace!
When you see how much you pay for using the Zendesk platform, that’s a disgrace that they are unable to upgrade their app for months
Refuses to update for their own mandated change
Zendesk is demanding that all users update their sites by May 1st, but they’ve refused to update their own plugin, so the 3,000+ active installations are about to stop working with no word from Zendes
Needs to be updated!
This plugin has broken WordFence. This is totally unacceptable since I heavily rely on WordFence more than I do ZenDesk plugin. PLEASE UPDATE THIS PLUGIN so we can use it once again. If you don’t keep
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.