JS Help Desk – AI-Powered Support &… vs Freshdesk (official) (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
JS Help Desk – AI-Powered Support &…
8.0K+ active installs
Free
Quick Verdict
As of April 2026, JS Help Desk – AI-Powered Support &… has a higher user rating (3.8/5 from 73 reviews) and leads in active installations (8.0K+ vs 900). Both are free WordPress plugins. JS Help Desk – AI-Powered Support &… has accumulated 555K+ total downloads while Freshdesk (official) has 47K+.
Detailed Comparison
| Metric | JS Help Desk – AI-Powered Support &… | Freshdesk (official) | |
|---|---|---|---|
| Rating | 3.8/5 | ◄ | 2.5/5 |
| Total Reviews | 73 | ◄ | 8 |
| Active Installs | 8.0K+ | ◄ | 900 |
| Total Downloads | 555K+ | ◄ | 47K+ |
| Support Resolution | 100% | N/A | |
| Last Updated | 1 month ago | ◄ | 1 year ago |
| First Released | 2014 | 2014 | |
| Age | 12 years | 12 years | |
| WP Requires | 5.5+ | 3.4+ | |
| PHP Requires | 7.4+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 3.0.6 | 2.4.1 |
Rating Breakdown
JS Help Desk – AI-Powered Support &…
Freshdesk (official)
Download Trends
Recent Reviews
JS Help Desk – AI-Powered Support &… Reviews
works good
Awesome plugin , does what its says and more
Absolute horror
Functionality-wise this plugin is really solid. However, when it comes to re-styling… my dear lord, I have never seen such a badly written CSS in my 25 years of developer career. It just can’t be any
Outstanding!
Great Plugin!
Freshdesk (official) Reviews
No reviews yet
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Frequently Asked Questions
Is JS Help Desk – AI-Powered Support &… or Freshdesk (official) more popular?
Which has better ratings — JS Help Desk – AI-Powered Support &… or Freshdesk (official)?
Are JS Help Desk – AI-Powered Support &… and Freshdesk (official) free?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.