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JS Help Desk – AI-Powered Support &… vs Nirweb support (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

JS Help Desk – AI-Powered Support &…

JS Help Desk – AI-Powered Support &…

3.8(73)

8.0K+ active installs

Free

Updated 1 month ago
View JS Help Desk – AI-Powered Support &…
VS
Nirweb support

Nirweb support

4.2(12)

1.0K+ active installs

Free

Updated 2 years ago
View Nirweb support

Quick Verdict

As of April 2026, Nirweb support has a higher user rating (4.2/5 from 12 reviews) while JS Help Desk – AI-Powered Support &… leads in active installations (8.0K+ vs 1.0K+). Both are free WordPress plugins. JS Help Desk – AI-Powered Support &… has accumulated 555K+ total downloads while Nirweb support has 22K+.

Detailed Comparison

Rating
3.8/5JS Help Desk – AI-Powered Support &…
►
Nirweb support4.2/5
Total Reviews
73JS Help Desk – AI-Powered Support &…
◄
Nirweb support12
Active Installs
8.0K+JS Help Desk – AI-Powered Support &…
◄
Nirweb support1.0K+
Total Downloads
555K+JS Help Desk – AI-Powered Support &…
◄
Nirweb support22K+
Support Resolution
100%JS Help Desk – AI-Powered Support &…
Nirweb supportN/A
Last Updated
1 month agoJS Help Desk – AI-Powered Support &…
◄
Nirweb support2 years ago
First Released
2014JS Help Desk – AI-Powered Support &…
Nirweb support2021
Age
12 yearsJS Help Desk – AI-Powered Support &…
Nirweb support5 years
WP Requires
5.5+JS Help Desk – AI-Powered Support &…
Nirweb support5.0+
PHP Requires
7.4+JS Help Desk – AI-Powered Support &…
Nirweb support7.4+
Business Model
FreeJS Help Desk – AI-Powered Support &…
Nirweb supportFree
Latest Version
3.0.6JS Help Desk – AI-Powered Support &…
Nirweb support3.0.3

Rating Breakdown

JS Help Desk – AI-Powered Support &…

3.8/5(73 reviews)
5
62%
4
4%
3
5%
2
5%
1
23%

Nirweb support

4.2/5(12 reviews)
5
75%
4
0%
3
8%
2
0%
1
17%

Recent Reviews

JS Help Desk – AI-Powered Support &… Reviews

by mary1991

works good

Awesome plugin , does what its says and more

by Oooh Boi

Absolute horror

Functionality-wise this plugin is really solid. However, when it comes to re-styling… my dear lord, I have never seen such a badly written CSS in my 25 years of developer career. It just can’t be any

by chrisbg

Outstanding!

Great Plugin!

Nirweb support Reviews

by vivies

Beautiful, but….?

The user interface is one of the best out there, but there is no documentation or user guide anywhere to be found. Moving on, sadly.

by sadeghpm

کدنویسی افتضاح

متاسفانه پر از باگ هست. چون در حال استفاده بود، مجبورم کلی باگ فاجعه ازش بگیرم ..تا بتونم ادامه بدم. به هیچ عنوان استفاده نکنید.

by Mohammad Parsa

بدرد نخور

افزونه دارای ایرادات فنی بسیار زیادی هست و حیف این همه زمان که برای نصب افزونه گذاشتیم و حیف این همه زمان که برای برنامه نویسیش گذاشته شده

Frequently Asked Questions

Is JS Help Desk – AI-Powered Support &… or Nirweb support more popular?
JS Help Desk – AI-Powered Support &… has 8.0K+ active installations while Nirweb support has 1.0K+. JS Help Desk – AI-Powered Support &… is the more widely-used plugin as of April 2026.
Which has better ratings — JS Help Desk – AI-Powered Support &… or Nirweb support?
JS Help Desk – AI-Powered Support &… has a 3.8/5 rating from 73 reviews, while Nirweb support has a 4.2/5 rating from 12 reviews.
Are JS Help Desk – AI-Powered Support &… and Nirweb support free?
JS Help Desk – AI-Powered Support &… is free and Nirweb support is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — JS Help Desk – AI-Powered Support &… or Nirweb support?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
JS Help Desk – AI-Powered Support &… was last updated 1 month ago and Nirweb support was last updated 2 years ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.