JS Help Desk – AI-Powered Support &… vs Paldesk – Live Chat & Helpdesk (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
JS Help Desk – AI-Powered Support &…
8.0K+ active installs
Free
Paldesk – Live Chat & Helpdesk
30 active installs
Free
Quick Verdict
As of April 2026, Paldesk – Live Chat & Helpdesk has a higher user rating (5/5 from 1 reviews) while JS Help Desk – AI-Powered Support &… leads in active installations (8.0K+ vs 30). Both are free WordPress plugins. JS Help Desk – AI-Powered Support &… has accumulated 555K+ total downloads while Paldesk – Live Chat & Helpdesk has 4.8K+.
Detailed Comparison
| Metric | JS Help Desk – AI-Powered Support &… | Paldesk – Live Chat & Helpdesk | |
|---|---|---|---|
| Rating | 3.8/5 | ► | 5/5 |
| Total Reviews | 73 | ◄ | 1 |
| Active Installs | 8.0K+ | ◄ | 30 |
| Total Downloads | 555K+ | ◄ | 4.8K+ |
| Support Resolution | 100% | N/A | |
| Last Updated | 1 month ago | ◄ | 5 years ago |
| First Released | 2014 | 2018 | |
| Age | 12 years | 8 years | |
| WP Requires | 5.5+ | false+ | |
| PHP Requires | 7.4+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 3.0.6 | 1.1.5 |
Rating Breakdown
JS Help Desk – AI-Powered Support &…
Paldesk – Live Chat & Helpdesk
Download Trends
Recent Reviews
JS Help Desk – AI-Powered Support &… Reviews
works good
Awesome plugin , does what its says and more
Absolute horror
Functionality-wise this plugin is really solid. However, when it comes to re-styling… my dear lord, I have never seen such a badly written CSS in my 25 years of developer career. It just can’t be any
Outstanding!
Great Plugin!
Paldesk – Live Chat & Helpdesk Reviews
No reviews yet
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Enhance your WordPress site with our helpdesk and support ticket system. Manage customer support, tickets, and email tickets efficiently.
Frequently Asked Questions
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Which has better ratings — JS Help Desk – AI-Powered Support &… or Paldesk – Live Chat & Helpdesk?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.