JS Help Desk – AI-Powered Support &… vs Lime Connect (formerly Userlike)… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
JS Help Desk – AI-Powered Support &…
8.0K+ active installs
Free
Lime Connect (formerly Userlike)…
1.0K+ active installs
Free
Quick Verdict
As of April 2026, Lime Connect (formerly Userlike)… has a higher user rating (4/5 from 4 reviews) while JS Help Desk – AI-Powered Support &… leads in active installations (8.0K+ vs 1.0K+). Both are free WordPress plugins. JS Help Desk – AI-Powered Support &… has accumulated 555K+ total downloads while Lime Connect (formerly Userlike)… has 39K+.
Detailed Comparison
| Metric | JS Help Desk – AI-Powered Support &… | Lime Connect (formerly Userlike)… | |
|---|---|---|---|
| Rating | 3.8/5 | ► | 4/5 |
| Total Reviews | 73 | ◄ | 4 |
| Active Installs | 8.0K+ | ◄ | 1.0K+ |
| Total Downloads | 555K+ | ◄ | 39K+ |
| Support Resolution | 100% | N/A | |
| Last Updated | 1 month ago | ► | 1 week ago |
| First Released | 2014 | 2012 | |
| Age | 12 years | 14 years | |
| WP Requires | 5.5+ | 3.3+ | |
| PHP Requires | 7.4+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 3.0.6 | 2.7 |
Rating Breakdown
JS Help Desk – AI-Powered Support &…
Lime Connect (formerly Userlike)…
Download Trends
Over the past 30 days, JS Help Desk – AI-Powered Support &… averaged approximately 66 daily downloads while Lime Connect (formerly Userlike)… averaged 47.
Recent Reviews
JS Help Desk – AI-Powered Support &… Reviews
works good
Awesome plugin , does what its says and more
Absolute horror
Functionality-wise this plugin is really solid. However, when it comes to re-styling… my dear lord, I have never seen such a badly written CSS in my 25 years of developer career. It just can’t be any
Outstanding!
Great Plugin!
Lime Connect (formerly Userlike)… Reviews
Its not a free
It was advertised as a free plugin. Yes, only for 14 days D
Userlike – Live-Chat at its best
We use Userlike on caravita.de and caravita-patioumbrellas.com and we are thrilled – it is affordable, it´s easy to set up and easy to use. It helps us to serve our customers better. And our customers
Awesome Live Chat Software!
Great live chat software. Easy to use and install
Frequently Asked Questions
Is JS Help Desk – AI-Powered Support &… or Lime Connect (formerly Userlike)… more popular?
Which has better ratings — JS Help Desk – AI-Powered Support &… or Lime Connect (formerly Userlike)…?
Are JS Help Desk – AI-Powered Support &… and Lime Connect (formerly Userlike)… free?
Which plugin has better support — JS Help Desk – AI-Powered Support &… or Lime Connect (formerly Userlike)…?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.