JS Help Desk – AI-Powered Support &… vs Zendesk Support for WordPress (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
JS Help Desk – AI-Powered Support &…
8.0K+ active installs
Free
Zendesk Support for WordPress
2.0K+ active installs
Free
Quick Verdict
As of April 2026, JS Help Desk – AI-Powered Support &… has a higher user rating (3.8/5 from 73 reviews) and leads in active installations (8.0K+ vs 2.0K+). Both are free WordPress plugins. JS Help Desk – AI-Powered Support &… has accumulated 555K+ total downloads while Zendesk Support for WordPress has 138K+.
Detailed Comparison
| Metric | JS Help Desk – AI-Powered Support &… | Zendesk Support for WordPress | |
|---|---|---|---|
| Rating | 3.8/5 | ◄ | 2/5 |
| Total Reviews | 73 | ◄ | 7 |
| Active Installs | 8.0K+ | ◄ | 2.0K+ |
| Total Downloads | 555K+ | ◄ | 138K+ |
| Support Resolution | 100% | N/A | |
| Last Updated | 1 month ago | ◄ | 2 years ago |
| First Released | 2014 | 2011 | |
| Age | 12 years | 15 years | |
| WP Requires | 5.5+ | 2.9.2+ | |
| PHP Requires | 7.4+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 3.0.6 | 1.8.5 |
Rating Breakdown
JS Help Desk – AI-Powered Support &…
Zendesk Support for WordPress
Download Trends
Over the past 30 days, JS Help Desk – AI-Powered Support &… averaged approximately 66 daily downloads while Zendesk Support for WordPress averaged 10.
Recent Reviews
JS Help Desk – AI-Powered Support &… Reviews
works good
Awesome plugin , does what its says and more
Absolute horror
Functionality-wise this plugin is really solid. However, when it comes to re-styling… my dear lord, I have never seen such a badly written CSS in my 25 years of developer career. It just can’t be any
Outstanding!
Great Plugin!
Zendesk Support for WordPress Reviews
What a disgrace!
When you see how much you pay for using the Zendesk platform, that’s a disgrace that they are unable to upgrade their app for months
Refuses to update for their own mandated change
Zendesk is demanding that all users update their sites by May 1st, but they’ve refused to update their own plugin, so the 3,000+ active installations are about to stop working with no word from Zendes
Needs to be updated!
This plugin has broken WordFence. This is totally unacceptable since I heavily rely on WordFence more than I do ZenDesk plugin. PLEASE UPDATE THIS PLUGIN so we can use it once again. If you don’t keep
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.