JS Help Desk – AI-Powered Support &… vs Majestic Support – The Leading-Edge… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
JS Help Desk – AI-Powered Support &…
8.0K+ active installs
Free
Majestic Support – The Leading-Edge…
3.0K+ active installs
Free
Quick Verdict
As of April 2026, Majestic Support – The Leading-Edge… has a higher user rating (5/5 from 8 reviews) while JS Help Desk – AI-Powered Support &… leads in active installations (8.0K+ vs 3.0K+). Both are free WordPress plugins. JS Help Desk – AI-Powered Support &… has accumulated 555K+ total downloads while Majestic Support – The Leading-Edge… has 90K+.
Detailed Comparison
| Metric | JS Help Desk – AI-Powered Support &… | Majestic Support – The Leading-Edge… | |
|---|---|---|---|
| Rating | 3.8/5 | ► | 5/5 |
| Total Reviews | 73 | ◄ | 8 |
| Active Installs | 8.0K+ | ◄ | 3.0K+ |
| Total Downloads | 555K+ | ◄ | 90K+ |
| Support Resolution | 100% | N/A | |
| Last Updated | 1 month ago | ► | Yesterday |
| First Released | 2014 | 2023 | |
| Age | 12 years | 3 years | |
| WP Requires | 5.5+ | 5.5+ | |
| PHP Requires | 7.4+ | 7.4+ | |
| Business Model | Free | Free | |
| Latest Version | 3.0.6 | 1.1.3 |
Rating Breakdown
JS Help Desk – AI-Powered Support &…
Majestic Support – The Leading-Edge…
Download Trends
Over the past 30 days, JS Help Desk – AI-Powered Support &… averaged approximately 66 daily downloads while Majestic Support – The Leading-Edge… averaged 98.
Recent Reviews
JS Help Desk – AI-Powered Support &… Reviews
works good
Awesome plugin , does what its says and more
Absolute horror
Functionality-wise this plugin is really solid. However, when it comes to re-styling… my dear lord, I have never seen such a badly written CSS in my 25 years of developer career. It just can’t be any
Outstanding!
Great Plugin!
Majestic Support – The Leading-Edge… Reviews
Good support plugin
A very good support plugin.
Excellent experience
Excellent experience with wonderful product.
Fantastic plugin!
Fantastic plugin! The programming team is one of the best.
More Helpdesk Worth Comparing
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NirWeb support is a great help desk and support plugin for WordPress with full support of WooCommerce
Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.