Zendesk Chat vs NM Contact Forms (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Quick Verdict
As of April 2026, NM Contact Forms has a higher user rating (4.8/5 from 24 reviews) while Zendesk Chat leads in active installations (10K+ vs 200). Both are free WordPress plugins. Zendesk Chat has accumulated 1.3M+ total downloads while NM Contact Forms has 35K+.
Detailed Comparison
| Metric | Zendesk Chat | NM Contact Forms | |
|---|---|---|---|
| Rating | 4/5 | ► | 4.8/5 |
| Total Reviews | 27 | ◄ | 24 |
| Active Installs | 10K+ | ◄ | 200 |
| Total Downloads | 1.3M+ | ◄ | 35K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 5 years ago | ◄ | 6 years ago |
| First Released | 2010 | 2014 | |
| Age | 16 years | 12 years | |
| WP Requires | 3.1+ | 3.0.1+ | |
| PHP Requires | false+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 1.4.18 | 2.0 |
Rating Breakdown
Zendesk Chat
NM Contact Forms
Download Trends
Recent Reviews
Zendesk Chat Reviews
Nothing Works
Nothing works. Not even their website on mobile.
Very Useful and FREE!!!!
It is a very useful chat plugin. It offers live chat support for 1 agent (for free) BUT if you don’t have too much traffic that is enough. It is very customizable and it has a mobile app so as the use
Slow down any website
It’s Slow down any website, and no any support
NM Contact Forms Reviews
No reviews yet
Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.