PluginSift

Tidio – Live Chat & AI Chatbots vs Novo Contact Form (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

Tidio – Live Chat & AI Chatbots

Tidio – Live Chat & AI Chatbots

4.7(395)

80K+ active installs

Free

Updated 1 month ago
View Tidio – Live Chat & AI Chatbots
VS
Novo Contact Form

Novo Contact Form

0(0)

0 active installs

Free

Updated 1 month ago
View Novo Contact Form

Quick Verdict

As of April 2026, Tidio – Live Chat & AI Chatbots has a higher user rating (4.7/5 from 395 reviews) and leads in active installations (80K+ vs 0). Both are free WordPress plugins. Tidio – Live Chat & AI Chatbots has accumulated 3.4M+ total downloads while Novo Contact Form has 107.

Detailed Comparison

Rating
4.7/5Tidio – Live Chat & AI Chatbots
◄
Novo Contact FormN/A
Total Reviews
395Tidio – Live Chat & AI Chatbots
◄
Novo Contact Form0
Active Installs
80K+Tidio – Live Chat & AI Chatbots
◄
Novo Contact Form0
Total Downloads
3.4M+Tidio – Live Chat & AI Chatbots
◄
Novo Contact Form107
Support Resolution
100%Tidio – Live Chat & AI Chatbots
Novo Contact FormN/A
Last Updated
1 month agoTidio – Live Chat & AI Chatbots
►
Novo Contact Form1 month ago
First Released
2014Tidio – Live Chat & AI Chatbots
Novo Contact Form2026
Age
12 yearsTidio – Live Chat & AI Chatbots
Novo Contact Form2 months
WP Requires
4.7+Tidio – Live Chat & AI Chatbots
Novo Contact Form5.0+
PHP Requires
7.2+Tidio – Live Chat & AI Chatbots
Novo Contact Form7.4+
Business Model
FreeTidio – Live Chat & AI Chatbots
Novo Contact FormFree
Latest Version
7.0.0Tidio – Live Chat & AI Chatbots
Novo Contact Form1.5.2

Rating Breakdown

Tidio – Live Chat & AI Chatbots

4.7/5(395 reviews)
5
91%
4
2%
3
1%
2
1%
1
5%

Novo Contact Form

0/5(0 reviews)
5
0%
4
0%
3
0%
2
0%
1
0%

Recent Reviews

Tidio – Live Chat & AI Chatbots Reviews

by Ben

Great collaboration!

The developer was extremely responsive and quickly updated their plugin to ensure full compatibility with ours. Communication was smooth, the solution was implemented fast, and everything worked perfe

by royaltyhealth

AVOID AT ALL COSTS!

It’s been years since we had a plug-in crash and take down our entire site but Tidio did just that! We had to get in contact with our host to remove the entire folder and it’s contents off of our cPan

by spytzo

Solved my problem, excellent support

I wanted a simple and well-designed live chat for my website. Managed to get 95% of what I wanted through Tidio and I am sure I can use it for much more if needed. The customer support on Pro was f

Novo Contact Form Reviews

No reviews yet

Frequently Asked Questions

Is Tidio – Live Chat & AI Chatbots or Novo Contact Form more popular?
Tidio – Live Chat & AI Chatbots has 80K+ active installations while Novo Contact Form has 0. Tidio – Live Chat & AI Chatbots is the more widely-used plugin as of April 2026.
Which has better ratings — Tidio – Live Chat & AI Chatbots or Novo Contact Form?
Tidio – Live Chat & AI Chatbots has a 4.7/5 rating from 395 reviews, while Novo Contact Form has a 0/5 rating from 0 reviews.
Are Tidio – Live Chat & AI Chatbots and Novo Contact Form free?
Tidio – Live Chat & AI Chatbots is free and Novo Contact Form is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — Tidio – Live Chat & AI Chatbots or Novo Contact Form?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
Tidio – Live Chat & AI Chatbots was last updated 1 month ago and Novo Contact Form was last updated 1 month ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.