Podium vs HelpCrunch – Live Chat, Chatbot &… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
HelpCrunch – Live Chat, Chatbot &…
2.0K+ active installs
Free
Quick Verdict
As of April 2026, Podium has a higher user rating (5/5 from 4 reviews) and leads in active installations (5.0K+ vs 2.0K+). Both are free WordPress plugins. Podium has accumulated 62K+ total downloads while HelpCrunch – Live Chat, Chatbot &… has 20K+.
Detailed Comparison
| Metric | Podium | HelpCrunch – Live Chat, Chatbot &… | |
|---|---|---|---|
| Rating | 5/5 | 5/5 | |
| Total Reviews | 4 | ► | 6 |
| Active Installs | 5.0K+ | ◄ | 2.0K+ |
| Total Downloads | 62K+ | ◄ | 20K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 11 months ago | ► | 4 months ago |
| First Released | 2018 | 2016 | |
| Age | 8 years | 10 years | |
| WP Requires | false+ | 3.6+ | |
| PHP Requires | false+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 2.0.9 | 2.0.11 |
Rating Breakdown
Podium
HelpCrunch – Live Chat, Chatbot &…
Download Trends
Over the past 30 days, Podium averaged approximately 13 daily downloads while HelpCrunch – Live Chat, Chatbot &… averaged 5.
Recent Reviews
Podium Reviews
more leads, more sales
Podium makes it easy to get more leads and customers prefer texting
Easy to text
Love that I can chat with customers when they are not at their computers.
It uses their internal phone number
Not good for me… chat works as sms through their internal phone number… Mifht be a good plugin for somebody though. This topic was modified 5 years, 4 months ago by rbezruchuk. This topi
HelpCrunch – Live Chat, Chatbot &… Reviews
Easy to install and very nice looking chat widget
To stay closer to my clients, I decided to try the live chat option. I did a quick research on google and found that the software available today can do much more than just chatting with my website au
Great chat plugin
I’m a WP developer and sometimes my clients ask me to find and install live chat plugin for them. After a quick research and a few talks to support reps of different companies I decided to stick with
Neat chat and FAQs in one widget
Great piece of software. I tried intercom, zendesk and crisp together with helpcrunch, and the last one came up as an obvious winner for me. It’s really great that I can choose what to display in my w
More Chat Widget Worth Comparing
Top alternatives in the same category as Podium and HelpCrunch – Live Chat, Chatbot &…
(OFFICIAL tawk.to plugin) Instantly chat with visitors on your website with the free tawk.to chat widget. Website: http://tawk.to
LeadConnector: It helps you to add the LeadConnector chat widget and the LeadConnector funnel pages to your WordPress website.
Best live chat and help desk plugin for WordPress websites. Add the LiveChat widget to engage visitors and provide real‑time customer support! 🚀
Floating sticky chat button for WhatsApp Chat, Facebook Messenger, Telegram, Instagram, SMS, Call, Discord chat, TikTok, Line & 30+ channels
Social chat buttons with WhatsApp, Messenger, WeChat, Telegram, Instagram, TikTok, Zalo & more — plus SMS, Call button, Contact form, and 20+ icons.
Chatbots without AI are the easiest way to collect leads & data from visitors. Create a free chatbot without coding using Collect.chat.
Frequently Asked Questions
Is Podium or HelpCrunch – Live Chat, Chatbot &… more popular?
Which has better ratings — Podium or HelpCrunch – Live Chat, Chatbot &…?
Are Podium and HelpCrunch – Live Chat, Chatbot &… free?
Which plugin has better support — Podium or HelpCrunch – Live Chat, Chatbot &…?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.