Pure Chat – Live Chat & More! vs HelpCrunch – Live Chat, Chatbot &… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Pure Chat – Live Chat & More!
3.0K+ active installs
Free
HelpCrunch – Live Chat, Chatbot &…
2.0K+ active installs
Free
Quick Verdict
As of April 2026, HelpCrunch – Live Chat, Chatbot &… has a higher user rating (5/5 from 6 reviews) while Pure Chat – Live Chat & More! leads in active installations (3.0K+ vs 2.0K+). Both are free WordPress plugins. Pure Chat – Live Chat & More! has accumulated 247K+ total downloads while HelpCrunch – Live Chat, Chatbot &… has 20K+.
Detailed Comparison
| Metric | Pure Chat – Live Chat & More! | HelpCrunch – Live Chat, Chatbot &… | |
|---|---|---|---|
| Rating | 4.1/5 | ► | 5/5 |
| Total Reviews | 45 | ◄ | 6 |
| Active Installs | 3.0K+ | ◄ | 2.0K+ |
| Total Downloads | 247K+ | ◄ | 20K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 1 year ago | ► | 4 months ago |
| First Released | 2014 | 2016 | |
| Age | 12 years | 10 years | |
| WP Requires | 3.0.1+ | 3.6+ | |
| PHP Requires | 5.3.0+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 2.41 | 2.0.11 |
Rating Breakdown
Pure Chat – Live Chat & More!
HelpCrunch – Live Chat, Chatbot &…
Download Trends
Over the past 30 days, Pure Chat – Live Chat & More! averaged approximately 11 daily downloads while HelpCrunch – Live Chat, Chatbot &… averaged 5.
Recent Reviews
Pure Chat – Live Chat & More! Reviews
Main
Thank you for contacting us , someone will be with you soon .
Very nice app
Just downloaded and tried it. Really clean an efficient. Will upload to my other sites as well.
Render Blocking Sripts
Adds a lot of overhead, which can not be optimized – slows your site down. Good luck trying to speed optimize your site if you use this. Nice render blocking scripts dynamically loaded.
HelpCrunch – Live Chat, Chatbot &… Reviews
Easy to install and very nice looking chat widget
To stay closer to my clients, I decided to try the live chat option. I did a quick research on google and found that the software available today can do much more than just chatting with my website au
Great chat plugin
I’m a WP developer and sometimes my clients ask me to find and install live chat plugin for them. After a quick research and a few talks to support reps of different companies I decided to stick with
Neat chat and FAQs in one widget
Great piece of software. I tried intercom, zendesk and crisp together with helpcrunch, and the last one came up as an obvious winner for me. It’s really great that I can choose what to display in my w
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Frequently Asked Questions
Is Pure Chat – Live Chat & More! or HelpCrunch – Live Chat, Chatbot &… more popular?
Which has better ratings — Pure Chat – Live Chat & More! or HelpCrunch – Live Chat, Chatbot &…?
Are Pure Chat – Live Chat & More! and HelpCrunch – Live Chat, Chatbot &… free?
Which plugin has better support — Pure Chat – Live Chat & More! or HelpCrunch – Live Chat, Chatbot &…?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.