Simple Chat Button vs Zendesk Chat (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Quick Verdict
As of April 2026, Simple Chat Button has a higher user rating (4.8/5 from 15 reviews) and leads in active installations (40K+ vs 10K+). Both are free WordPress plugins. Simple Chat Button has accumulated 192K+ total downloads while Zendesk Chat has 1.3M+.
Detailed Comparison
| Metric | Simple Chat Button | Zendesk Chat | |
|---|---|---|---|
| Rating | 4.8/5 | ◄ | 4/5 |
| Total Reviews | 15 | ► | 27 |
| Active Installs | 40K+ | ◄ | 10K+ |
| Total Downloads | 192K+ | ► | 1.3M+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 4 months ago | ◄ | 5 years ago |
| First Released | 2021 | 2010 | |
| Age | 5 years | 16 years | |
| WP Requires | 3.7+ | 3.1+ | |
| PHP Requires | 5.6+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 1.9.2 | 1.4.18 |
Rating Breakdown
Simple Chat Button
Zendesk Chat
Download Trends
Over the past 30 days, Simple Chat Button averaged approximately 133 daily downloads while Zendesk Chat averaged 17.
Recent Reviews
Simple Chat Button Reviews
Default message – no formatting
Nice plugin but in fact very simple.Would be great if basic formatting such as line break would be possible in the default messagein ex.: &text=Hello%0A%0AThis%20is%20a%20line%20break.%0A%0Athis%20
one of the best for whatsapp
easy to use, very useful.
بهترین افزونه و کاربردی
یک افزونه بسیار کاربردی برای هر سایت وردپرسی که نیاز است
Zendesk Chat Reviews
Nothing Works
Nothing works. Not even their website on mobile.
Very Useful and FREE!!!!
It is a very useful chat plugin. It offers live chat support for 1 agent (for free) BUT if you don’t have too much traffic that is enough. It is very customizable and it has a mobile app so as the use
Slow down any website
It’s Slow down any website, and no any support
More Chat Worth Comparing
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Frequently Asked Questions
Is Simple Chat Button or Zendesk Chat more popular?
Which has better ratings — Simple Chat Button or Zendesk Chat?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.