Simple Chat Button vs Zendesk Chat (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

Simple Chat Button

Simple Chat Button

4.8(15)

40K+ active installs

Free

Updated 4 months ago
View Simple Chat Button
VS
Zendesk Chat

Zendesk Chat

4(27)

10K+ active installs

Free

Updated 5 years ago
View Zendesk Chat

Quick Verdict

As of April 2026, Simple Chat Button has a higher user rating (4.8/5 from 15 reviews) and leads in active installations (40K+ vs 10K+). Both are free WordPress plugins. Simple Chat Button has accumulated 192K+ total downloads while Zendesk Chat has 1.3M+.

Detailed Comparison

Rating
4.8/5Simple Chat Button
Zendesk Chat4/5
Total Reviews
15Simple Chat Button
Zendesk Chat27
Active Installs
40K+Simple Chat Button
Zendesk Chat10K+
Total Downloads
192K+Simple Chat Button
Zendesk Chat1.3M+
Support Resolution
N/ASimple Chat Button
Zendesk ChatN/A
Last Updated
4 months agoSimple Chat Button
Zendesk Chat5 years ago
First Released
2021Simple Chat Button
Zendesk Chat2010
Age
5 yearsSimple Chat Button
Zendesk Chat16 years
WP Requires
3.7+Simple Chat Button
Zendesk Chat3.1+
PHP Requires
5.6+Simple Chat Button
Zendesk Chatfalse+
Business Model
FreeSimple Chat Button
Zendesk ChatFree
Latest Version
1.9.2Simple Chat Button
Zendesk Chat1.4.18

Rating Breakdown

Simple Chat Button

4.8/5(15 reviews)
5
93%
4
0%
3
0%
2
7%
1
0%

Zendesk Chat

4/5(27 reviews)
5
67%
4
4%
3
7%
2
4%
1
19%

Recent Reviews

Simple Chat Button Reviews

by sapu78

Default message – no formatting

Nice plugin but in fact very simple.Would be great if basic formatting such as line break would be possible in the default messagein ex.: &text=Hello%0A%0AThis%20is%20a%20line%20break.%0A%0Athis%20

by Sepi

one of the best for whatsapp

easy to use, very useful.

by jayarsiech

بهترین افزونه و کاربردی

یک افزونه بسیار کاربردی برای هر سایت وردپرسی که نیاز است

Zendesk Chat Reviews

by Lexiol

Nothing Works

Nothing works. Not even their website on mobile.

by netart.gr

Very Useful and FREE!!!!

It is a very useful chat plugin. It offers live chat support for 1 agent (for free) BUT if you don’t have too much traffic that is enough. It is very customizable and it has a mobile app so as the use

by ateya3d

Slow down any website

It’s Slow down any website, and no any support

Frequently Asked Questions

Is Simple Chat Button or Zendesk Chat more popular?
Simple Chat Button has 40K+ active installations while Zendesk Chat has 10K+. Simple Chat Button is the more widely-used plugin as of April 2026.
Which has better ratings — Simple Chat Button or Zendesk Chat?
Simple Chat Button has a 4.8/5 rating from 15 reviews, while Zendesk Chat has a 4/5 rating from 27 reviews.
Are Simple Chat Button and Zendesk Chat free?
Simple Chat Button is free and Zendesk Chat is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — Simple Chat Button or Zendesk Chat?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
Simple Chat Button was last updated 4 months ago and Zendesk Chat was last updated 5 years ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.