BetterDocs – Knowledge Base Docs & FAQ… vs Smartarget – Chat Buttons & Engagement… (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

BetterDocs –  Knowledge Base Docs & FAQ…

BetterDocs – Knowledge Base Docs & FAQ…

4.8(484)

40K+ active installs

Free + Premium

Updated 2 weeks ago
View BetterDocs – Knowledge Base Docs & FAQ…
VS
Smartarget – Chat Buttons & Engagement…

Smartarget – Chat Buttons & Engagement…

4.6(10)

1.0K+ active installs

Free

Updated 1 month ago
View Smartarget – Chat Buttons & Engagement…

Quick Verdict

As of April 2026, BetterDocs – Knowledge Base Docs & FAQ… has a higher user rating (4.8/5 from 484 reviews) and leads in active installations (40K+ vs 1.0K+). Both are free + premium WordPress plugins. BetterDocs – Knowledge Base Docs & FAQ… has accumulated 2.4M+ total downloads while Smartarget – Chat Buttons & Engagement… has 28K+.

Detailed Comparison

Rating
4.8/5BetterDocs – Knowledge Base Docs & FAQ…
Smartarget – Chat Buttons & Engagement…4.6/5
Total Reviews
484BetterDocs – Knowledge Base Docs & FAQ…
Smartarget – Chat Buttons & Engagement…10
Active Installs
40K+BetterDocs – Knowledge Base Docs & FAQ…
Smartarget – Chat Buttons & Engagement…1.0K+
Total Downloads
2.4M+BetterDocs – Knowledge Base Docs & FAQ…
Smartarget – Chat Buttons & Engagement…28K+
Support Resolution
89%BetterDocs – Knowledge Base Docs & FAQ…
Smartarget – Chat Buttons & Engagement…N/A
Last Updated
2 weeks agoBetterDocs – Knowledge Base Docs & FAQ…
Smartarget – Chat Buttons & Engagement…1 month ago
First Released
2019BetterDocs – Knowledge Base Docs & FAQ…
Smartarget – Chat Buttons & Engagement…2020
Age
7 yearsBetterDocs – Knowledge Base Docs & FAQ…
Smartarget – Chat Buttons & Engagement…6 years
WP Requires
5.0+BetterDocs – Knowledge Base Docs & FAQ…
Smartarget – Chat Buttons & Engagement…3.0.1+
PHP Requires
7.0+BetterDocs – Knowledge Base Docs & FAQ…
Smartarget – Chat Buttons & Engagement…5.2.4+
Business Model
Free + PremiumBetterDocs – Knowledge Base Docs & FAQ…
Smartarget – Chat Buttons & Engagement…Free
Latest Version
4.3.10BetterDocs – Knowledge Base Docs & FAQ…
Smartarget – Chat Buttons & Engagement…1.5.3

Rating Breakdown

BetterDocs – Knowledge Base Docs & FAQ…

4.8/5(484 reviews)
5
92%
4
4%
3
1%
2
1%
1
2%

Smartarget – Chat Buttons & Engagement…

4.6/5(10 reviews)
5
90%
4
0%
3
0%
2
0%
1
10%

Recent Reviews

BetterDocs – Knowledge Base Docs & FAQ… Reviews

by sharky

サポートが素晴らしい。

サポート体制が優れています。レスポンスが早くて回答も適切です。安心して使えます。

by cthurnauer

BetterDocs has great support!

The BetterDocs plugin is great and easy to use. Their support team is truly amazing and always quick to help. I’ve had the pleasure of working with Florence from their team twice on some issues, and e

by jenshane

Easy Docs~!

This solves a huge headache if you’ve ever dealt with docs in WP! Check it out. Also Florence with the support team is awesome. I had a problem and she worked with me patiently as we got it all fix

Smartarget – Chat Buttons & Engagement… Reviews

by rindrew09

The best plug-in and support

It has the best use cases and support is available 💯 .

by mplanet5

Me encanta esta aplicación

Fantástico

by createncode

Recommended

Highly recommended. Very easy to use and great features

Frequently Asked Questions

Is BetterDocs – Knowledge Base Docs & FAQ… or Smartarget – Chat Buttons & Engagement… more popular?
BetterDocs – Knowledge Base Docs & FAQ… has 40K+ active installations while Smartarget – Chat Buttons & Engagement… has 1.0K+. BetterDocs – Knowledge Base Docs & FAQ… is the more widely-used plugin as of April 2026.
Which has better ratings — BetterDocs – Knowledge Base Docs & FAQ… or Smartarget – Chat Buttons & Engagement…?
BetterDocs – Knowledge Base Docs & FAQ… has a 4.8/5 rating from 484 reviews, while Smartarget – Chat Buttons & Engagement… has a 4.6/5 rating from 10 reviews.
Are BetterDocs – Knowledge Base Docs & FAQ… and Smartarget – Chat Buttons & Engagement… free?
BetterDocs – Knowledge Base Docs & FAQ… is free + premium and Smartarget – Chat Buttons & Engagement… is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — BetterDocs – Knowledge Base Docs & FAQ… or Smartarget – Chat Buttons & Engagement…?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
BetterDocs – Knowledge Base Docs & FAQ… was last updated 2 weeks ago and Smartarget – Chat Buttons & Engagement… was last updated 1 month ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.