Social Live Chat Helpdesk – MyAlice vs Smartarget Viber – Contact Us (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Social Live Chat Helpdesk – MyAlice
5(40)
100 active installs
Free
Updated 1 year ago
View Social Live Chat Helpdesk – MyAlice VS
VS
Smartarget Viber – Contact Us
0(0)
60 active installs
Free
Updated 1 month ago
View Smartarget Viber – Contact Us Quick Verdict
As of April 2026, Social Live Chat Helpdesk – MyAlice has a higher user rating (5/5 from 40 reviews) and leads in active installations (100 vs 60). Both are free WordPress plugins. Social Live Chat Helpdesk – MyAlice has accumulated 13K+ total downloads while Smartarget Viber – Contact Us has 2.4K+.
Detailed Comparison
| Metric | Social Live Chat Helpdesk – MyAlice | Smartarget Viber – Contact Us | |
|---|---|---|---|
| Rating | 5/5 | ◄ | N/A |
| Total Reviews | 40 | ◄ | 0 |
| Active Installs | 100 | ◄ | 60 |
| Total Downloads | 13K+ | ◄ | 2.4K+ |
| Support Resolution | 0% | N/A | |
| Last Updated | 1 year ago | ► | 1 month ago |
| First Released | 2021 | 2021 | |
| Age | 5 years | 5 years | |
| WP Requires | 5.0+ | 3.0.1+ | |
| PHP Requires | 5.6+ | 5.2.4+ | |
| Business Model | Free | Free | |
| Latest Version | 2.6.0 | 1.5 |
Rating
5/5Social Live Chat Helpdesk – MyAlice
◄Smartarget Viber – Contact UsN/A
Total Reviews
40Social Live Chat Helpdesk – MyAlice
◄Smartarget Viber – Contact Us0
Active Installs
100Social Live Chat Helpdesk – MyAlice
◄Smartarget Viber – Contact Us60
Total Downloads
13K+Social Live Chat Helpdesk – MyAlice
◄Smartarget Viber – Contact Us2.4K+
Support Resolution
0%Social Live Chat Helpdesk – MyAlice
Smartarget Viber – Contact UsN/A
Last Updated
1 year agoSocial Live Chat Helpdesk – MyAlice
►Smartarget Viber – Contact Us1 month ago
First Released
2021Social Live Chat Helpdesk – MyAlice
Smartarget Viber – Contact Us2021
Age
5 yearsSocial Live Chat Helpdesk – MyAlice
Smartarget Viber – Contact Us5 years
WP Requires
5.0+Social Live Chat Helpdesk – MyAlice
Smartarget Viber – Contact Us3.0.1+
PHP Requires
5.6+Social Live Chat Helpdesk – MyAlice
Smartarget Viber – Contact Us5.2.4+
Business Model
FreeSocial Live Chat Helpdesk – MyAlice
Smartarget Viber – Contact UsFree
Latest Version
2.6.0Social Live Chat Helpdesk – MyAlice
Smartarget Viber – Contact Us1.5
Rating Breakdown
Social Live Chat Helpdesk – MyAlice
5/5(40 reviews)
5
100%
4
0%
3
0%
2
0%
1
0%
Smartarget Viber – Contact Us
0/5(0 reviews)
5
0%
4
0%
3
0%
2
0%
1
0%
Frequently Asked Questions
Is Social Live Chat Helpdesk – MyAlice or Smartarget Viber – Contact Us more popular?
Social Live Chat Helpdesk – MyAlice has 100 active installations while Smartarget Viber – Contact Us has 60. Social Live Chat Helpdesk – MyAlice is the more widely-used plugin as of April 2026.
Which has better ratings — Social Live Chat Helpdesk – MyAlice or Smartarget Viber – Contact Us?
Social Live Chat Helpdesk – MyAlice has a 5/5 rating from 40 reviews, while Smartarget Viber – Contact Us has a 0/5 rating from 0 reviews.
Are Social Live Chat Helpdesk – MyAlice and Smartarget Viber – Contact Us free?
Social Live Chat Helpdesk – MyAlice is free and Smartarget Viber – Contact Us is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — Social Live Chat Helpdesk – MyAlice or Smartarget Viber – Contact Us?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
Social Live Chat Helpdesk – MyAlice was last updated 1 year ago and Smartarget Viber – Contact Us was last updated 1 month ago.
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.