Smartsupp – live chat, AI shopping… vs Chatbot for WordPress by Collect.chat ⚡️ (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Smartsupp – live chat, AI shopping…
20K+ active installs
Free
Chatbot for WordPress by Collect.chat ⚡️
7.0K+ active installs
Free
Quick Verdict
As of April 2026, Smartsupp – live chat, AI shopping… has a higher user rating (4.7/5 from 131 reviews) and leads in active installations (20K+ vs 7.0K+). Both are free WordPress plugins. Smartsupp – live chat, AI shopping… has accumulated 371K+ total downloads while Chatbot for WordPress by Collect.chat ⚡️ has 232K+.
Detailed Comparison
| Metric | Smartsupp – live chat, AI shopping… | Chatbot for WordPress by Collect.chat ⚡️ | |
|---|---|---|---|
| Rating | 4.7/5 | ◄ | 4.4/5 |
| Total Reviews | 131 | ◄ | 38 |
| Active Installs | 20K+ | ◄ | 7.0K+ |
| Total Downloads | 371K+ | ◄ | 232K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 3 months ago | ► | 1 month ago |
| First Released | 2014 | 2017 | |
| Age | 12 years | 9 years | |
| WP Requires | 3.0+ | 4.5.0+ | |
| PHP Requires | 5.3.2+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 3.9.2 | 2.4.9 |
Rating Breakdown
Smartsupp – live chat, AI shopping…
Chatbot for WordPress by Collect.chat ⚡️
Download Trends
Over the past 30 days, Smartsupp – live chat, AI shopping… averaged approximately 100 daily downloads while Chatbot for WordPress by Collect.chat ⚡️ averaged 59.
Recent Reviews
Smartsupp – live chat, AI shopping… Reviews
Great
greatI have been using this plugin for a long time, I can confidently say that it is the best, I am satisfied
Excelente
Simplemente excelente este producto y muy útil.
RECOMIENDO
He tenido la oportunidad de utilizar Smartsupp en mi negocio y no puedo estar más satisfecho con los resultados. Smartsupp se ha convertido en una herramienta esencial para mejorar nuestra comunicació
Chatbot for WordPress by Collect.chat ⚡️ Reviews
Excelent
Excelente plugin de chat , el mejor lejos!
Gmail issues notifications message not received & customer support response
I hope this email finds you well.I am writing to report an urgent issue we are experiencing with our chat customer support system. Specifically, we are unable to receive chat messages for our email ad
Plugin Review
/collect.chat is awesome. You don’t have to worry about settings, it is already pre-configured for you. Just install and it works right out of the box.
More Chatbot Worth Comparing
Top alternatives in the same category as Smartsupp – live chat, AI shopping… and Chatbot for WordPress by Collect.chat ⚡️
AI meets WordPress. Your site can now chat, write poetry, solve problems, and maybe make you coffee.
Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads, and increase sales.
Powerful platform with Live Chat, AI Chatbots, and Real-Time Visitor Monitoring! Also, create Call, Email, SMS, & Contact buttons to increase conv …
AI chatbot agent & live chat for customer support, FAQ, chat buttons including WhatsApp with Chatway live chat. iOS & Android apps available 💬
A Free, one-click-to-install, Live Chat and chatbot plugin. No coding skills are required. Used by more than 30 000 customers on WordPress.
Identify, engage and convert website visitors with live chat and visitor analytics.
Frequently Asked Questions
Is Smartsupp – live chat, AI shopping… or Chatbot for WordPress by Collect.chat ⚡️ more popular?
Which has better ratings — Smartsupp – live chat, AI shopping… or Chatbot for WordPress by Collect.chat ⚡️?
Are Smartsupp – live chat, AI shopping… and Chatbot for WordPress by Collect.chat ⚡️ free?
Which plugin has better support — Smartsupp – live chat, AI shopping… or Chatbot for WordPress by Collect.chat ⚡️?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.