Smartsupp – live chat, AI shopping… vs LiveChat – Live Chat Plugin for WP… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Smartsupp – live chat, AI shopping…
20K+ active installs
Free
LiveChat – Live Chat Plugin for WP…
10K+ active installs
Free
Quick Verdict
As of April 2026, Smartsupp – live chat, AI shopping… has a higher user rating (4.7/5 from 131 reviews) and leads in active installations (20K+ vs 10K+). Both are free WordPress plugins. Smartsupp – live chat, AI shopping… has accumulated 371K+ total downloads while LiveChat – Live Chat Plugin for WP… has 1.3M+.
Detailed Comparison
| Metric | Smartsupp – live chat, AI shopping… | LiveChat – Live Chat Plugin for WP… | |
|---|---|---|---|
| Rating | 4.7/5 | ◄ | 4.6/5 |
| Total Reviews | 131 | ◄ | 98 |
| Active Installs | 20K+ | ◄ | 10K+ |
| Total Downloads | 371K+ | ► | 1.3M+ |
| Support Resolution | N/A | 0% | |
| Last Updated | 3 months ago | ► | 2 months ago |
| First Released | 2014 | 2010 | |
| Age | 12 years | 16 years | |
| WP Requires | 3.0+ | 4.4+ | |
| PHP Requires | 5.3.2+ | 7.2+ | |
| Business Model | Free | Free | |
| Latest Version | 3.9.2 | 5.0.11 |
Rating Breakdown
Smartsupp – live chat, AI shopping…
LiveChat – Live Chat Plugin for WP…
Download Trends
Over the past 30 days, Smartsupp – live chat, AI shopping… averaged approximately 100 daily downloads while LiveChat – Live Chat Plugin for WP… averaged 102.
Recent Reviews
Smartsupp – live chat, AI shopping… Reviews
Great
greatI have been using this plugin for a long time, I can confidently say that it is the best, I am satisfied
Excelente
Simplemente excelente este producto y muy útil.
RECOMIENDO
He tenido la oportunidad de utilizar Smartsupp en mi negocio y no puedo estar más satisfecho con los resultados. Smartsupp se ha convertido en una herramienta esencial para mejorar nuestra comunicació
LiveChat – Live Chat Plugin for WP… Reviews
A solid live chat solution for a small or large business / web experience.
This is a great product, with both great AI and human support if you have any issues.
Great support!
Very easy to use, installation process was simple(install activate login done pretty much), responsive staff which are very quick to answer any questions you need! Runs fast on the website and plenty
Overpriced , unethical charges
Overpriced, Hidden Fees, and Shady Practices – Stay Away! ⭐☆☆☆☆ My experience with the LiveChat app for WordPress has been nothing short of awful. They charged me for a service that
More Livechat Worth Comparing
Top alternatives in the same category as Smartsupp – live chat, AI shopping… and LiveChat – Live Chat Plugin for WP…
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.