Smartsupp – live chat, AI shopping… vs Zoho SalesIQ – Live chat, chatbots, and… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Smartsupp – live chat, AI shopping…
20K+ active installs
Free
Zoho SalesIQ – Live chat, chatbots, and…
20K+ active installs
Free
Quick Verdict
As of April 2026, Smartsupp – live chat, AI shopping… has a higher user rating (4.7/5 from 131 reviews) and leads in active installations (20K+ vs 20K+). Both are free WordPress plugins. Smartsupp – live chat, AI shopping… has accumulated 371K+ total downloads while Zoho SalesIQ – Live chat, chatbots, and… has 316K+.
Detailed Comparison
| Metric | Smartsupp – live chat, AI shopping… | Zoho SalesIQ – Live chat, chatbots, and… | |
|---|---|---|---|
| Rating | 4.7/5 | ◄ | 4.1/5 |
| Total Reviews | 131 | ◄ | 7 |
| Active Installs | 20K+ | 20K+ | |
| Total Downloads | 371K+ | ◄ | 316K+ |
| Support Resolution | N/A | 0% | |
| Last Updated | 3 months ago | ◄ | 4 months ago |
| First Released | 2014 | 2014 | |
| Age | 12 years | 12 years | |
| WP Requires | 3.0+ | 2.8+ | |
| PHP Requires | 5.3.2+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 3.9.2 | 2.0.5 |
Rating Breakdown
Smartsupp – live chat, AI shopping…
Zoho SalesIQ – Live chat, chatbots, and…
Download Trends
Over the past 30 days, Smartsupp – live chat, AI shopping… averaged approximately 100 daily downloads while Zoho SalesIQ – Live chat, chatbots, and… averaged 68.
Recent Reviews
Smartsupp – live chat, AI shopping… Reviews
Great
greatI have been using this plugin for a long time, I can confidently say that it is the best, I am satisfied
Excelente
Simplemente excelente este producto y muy útil.
RECOMIENDO
He tenido la oportunidad de utilizar Smartsupp en mi negocio y no puedo estar más satisfecho con los resultados. Smartsupp se ha convertido en una herramienta esencial para mejorar nuestra comunicació
Zoho SalesIQ – Live chat, chatbots, and… Reviews
Broke my Editor
This plugin is pretty tired. It doesn’t work with the current versions of WP and other plugins you’ll probably be using. I was able to get Zoho IQ working for a few years but it’s now dead after upda
I like it, but …
In some days the plugin does not work, and without making any changes to either the website or SalesIQ. For example today it is not running, but it is recurring sometimes it is ok sometimes it is not.
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x This topic was modified 6 years ago by sharcs. Reason: Won't let me delete it
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Frequently Asked Questions
Is Smartsupp – live chat, AI shopping… or Zoho SalesIQ – Live chat, chatbots, and… more popular?
Which has better ratings — Smartsupp – live chat, AI shopping… or Zoho SalesIQ – Live chat, chatbots, and…?
Are Smartsupp – live chat, AI shopping… and Zoho SalesIQ – Live chat, chatbots, and… free?
Which plugin has better support — Smartsupp – live chat, AI shopping… or Zoho SalesIQ – Live chat, chatbots, and…?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.