Tidio – Live Chat & AI Chatbots vs Support Board Cloud (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

Tidio – Live Chat & AI Chatbots

Tidio – Live Chat & AI Chatbots

4.7(395)

80K+ active installs

Free

Updated 1 month ago
View Tidio – Live Chat & AI Chatbots
VS
Support Board Cloud

Support Board Cloud

5(2)

200 active installs

Free

Updated 10 months ago
View Support Board Cloud

Quick Verdict

As of April 2026, Support Board Cloud has a higher user rating (5/5 from 2 reviews) while Tidio – Live Chat & AI Chatbots leads in active installations (80K+ vs 200). Both are free WordPress plugins. Tidio – Live Chat & AI Chatbots has accumulated 3.4M+ total downloads while Support Board Cloud has 7.3K+.

Detailed Comparison

Rating
4.7/5Tidio – Live Chat & AI Chatbots
Support Board Cloud5/5
Total Reviews
395Tidio – Live Chat & AI Chatbots
Support Board Cloud2
Active Installs
80K+Tidio – Live Chat & AI Chatbots
Support Board Cloud200
Total Downloads
3.4M+Tidio – Live Chat & AI Chatbots
Support Board Cloud7.3K+
Support Resolution
100%Tidio – Live Chat & AI Chatbots
Support Board CloudN/A
Last Updated
1 month agoTidio – Live Chat & AI Chatbots
Support Board Cloud10 months ago
First Released
2014Tidio – Live Chat & AI Chatbots
Support Board Cloud2021
Age
12 yearsTidio – Live Chat & AI Chatbots
Support Board Cloud5 years
WP Requires
4.7+Tidio – Live Chat & AI Chatbots
Support Board Cloud3.0.0+
PHP Requires
7.2+Tidio – Live Chat & AI Chatbots
Support Board Cloud7.4+
Business Model
FreeTidio – Live Chat & AI Chatbots
Support Board CloudFree
Latest Version
7.0.0Tidio – Live Chat & AI Chatbots
Support Board Cloud1.0.5

Rating Breakdown

Tidio – Live Chat & AI Chatbots

4.7/5(395 reviews)
5
91%
4
2%
3
1%
2
1%
1
5%

Support Board Cloud

5/5(2 reviews)
5
100%
4
0%
3
0%
2
0%
1
0%

Recent Reviews

Tidio – Live Chat & AI Chatbots Reviews

by Ben

Great collaboration!

The developer was extremely responsive and quickly updated their plugin to ensure full compatibility with ours. Communication was smooth, the solution was implemented fast, and everything worked perfe

by royaltyhealth

AVOID AT ALL COSTS!

It’s been years since we had a plug-in crash and take down our entire site but Tidio did just that! We had to get in contact with our host to remove the entire folder and it’s contents off of our cPan

by spytzo

Solved my problem, excellent support

I wanted a simple and well-designed live chat for my website. Managed to get 95% of what I wanted through Tidio and I am sure I can use it for much more if needed. The customer support on Pro was f

Support Board Cloud Reviews

No reviews yet

Frequently Asked Questions

Is Tidio – Live Chat & AI Chatbots or Support Board Cloud more popular?
Tidio – Live Chat & AI Chatbots has 80K+ active installations while Support Board Cloud has 200. Tidio – Live Chat & AI Chatbots is the more widely-used plugin as of April 2026.
Which has better ratings — Tidio – Live Chat & AI Chatbots or Support Board Cloud?
Tidio – Live Chat & AI Chatbots has a 4.7/5 rating from 395 reviews, while Support Board Cloud has a 5/5 rating from 2 reviews.
Are Tidio – Live Chat & AI Chatbots and Support Board Cloud free?
Tidio – Live Chat & AI Chatbots is free and Support Board Cloud is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — Tidio – Live Chat & AI Chatbots or Support Board Cloud?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
Tidio – Live Chat & AI Chatbots was last updated 1 month ago and Support Board Cloud was last updated 10 months ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.