SupportCandy – Helpdesk & Customer… vs Add Polylang support for Customizer (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
SupportCandy – Helpdesk & Customer…
10K+ active installs
Free
Add Polylang support for Customizer
2.0K+ active installs
Free
Quick Verdict
As of April 2026, SupportCandy – Helpdesk & Customer… has a higher user rating (4.9/5 from 287 reviews) and leads in active installations (10K+ vs 2.0K+). Both are free WordPress plugins. SupportCandy – Helpdesk & Customer… has accumulated 494K+ total downloads while Add Polylang support for Customizer has 21K+.
Detailed Comparison
| Metric | SupportCandy – Helpdesk & Customer… | Add Polylang support for Customizer | |
|---|---|---|---|
| Rating | 4.9/5 | ◄ | 4.5/5 |
| Total Reviews | 287 | ◄ | 11 |
| Active Installs | 10K+ | ◄ | 2.0K+ |
| Total Downloads | 494K+ | ◄ | 21K+ |
| Support Resolution | 57% | N/A | |
| Last Updated | 1 week ago | ◄ | 3 years ago |
| First Released | 2018 | 2020 | |
| Age | 8 years | 6 years | |
| WP Requires | 5.6+ | 4.7+ | |
| PHP Requires | 7.4+ | 5.6+ | |
| Business Model | Free | Free | |
| Latest Version | 3.4.6 | 1.4.5 |
Rating Breakdown
SupportCandy – Helpdesk & Customer…
Add Polylang support for Customizer
Download Trends
Over the past 30 days, SupportCandy – Helpdesk & Customer… averaged approximately 235 daily downloads while Add Polylang support for Customizer averaged 7.
Recent Reviews
SupportCandy – Helpdesk & Customer… Reviews
Fantastic Support, great Feature Set, great value for Money
We had to migrate from our former E-Mail Support Solution because the support could not fix a quite important problem – and it was the best decision ever! SupportCandy is really feature rich, very
Almost great, except it’s missing one key feature.
It’s a great system and I’ve really been enjoying it, except of all the features for a ticket system to not have, the ability to merge tickets is missing. Every other system I’ve ever used I was able
Ottimo prodotto
Supporto tecnico presente e in tempi brevi. Di solito rispondono entro un giorno lavorativo
Add Polylang support for Customizer Reviews
Working with 6.5.5 2024
This is a lifesaver…I had a problem with the footer translations…only one footer translation for all languages…not even polylang was able to fix it..well partially we fixed that…but only for pages and
Doesn’t work
The language button does appear quite all right on Appearance->Customize. However, whatever language you customize in, the text gets copied to the other language. For example, once you customize in En
Offer helpful customization for a multilingual website, but there are some issue
This plugin provides useful customisation for a multilingual website, but there are some problems and it appears that it has been some time since this plugin had a bug fix update.
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.