SupportCandy – Helpdesk & Customer… vs chat-me-now (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
SupportCandy – Helpdesk & Customer…
10K+ active installs
Free
Quick Verdict
As of April 2026, chat-me-now has a higher user rating (5/5 from 2 reviews) while SupportCandy – Helpdesk & Customer… leads in active installations (10K+ vs 5.0K+). Both are free WordPress plugins. SupportCandy – Helpdesk & Customer… has accumulated 494K+ total downloads while chat-me-now has 43K+.
Detailed Comparison
| Metric | SupportCandy – Helpdesk & Customer… | chat-me-now | |
|---|---|---|---|
| Rating | 4.9/5 | ► | 5/5 |
| Total Reviews | 287 | ◄ | 2 |
| Active Installs | 10K+ | ◄ | 5.0K+ |
| Total Downloads | 494K+ | ◄ | 43K+ |
| Support Resolution | 57% | N/A | |
| Last Updated | 1 week ago | ◄ | 4 years ago |
| First Released | 2018 | 2021 | |
| Age | 8 years | 5 years | |
| WP Requires | 5.6+ | 4.7+ | |
| PHP Requires | 7.4+ | 7.0+ | |
| Business Model | Free | Free | |
| Latest Version | 3.4.6 | 1.0.2 |
Rating Breakdown
SupportCandy – Helpdesk & Customer…
chat-me-now
Download Trends
Over the past 30 days, SupportCandy – Helpdesk & Customer… averaged approximately 235 daily downloads while chat-me-now averaged 12.
Recent Reviews
SupportCandy – Helpdesk & Customer… Reviews
Fantastic Support, great Feature Set, great value for Money
We had to migrate from our former E-Mail Support Solution because the support could not fix a quite important problem – and it was the best decision ever! SupportCandy is really feature rich, very
Almost great, except it’s missing one key feature.
It’s a great system and I’ve really been enjoying it, except of all the features for a ticket system to not have, the ability to merge tickets is missing. Every other system I’ve ever used I was able
Ottimo prodotto
Supporto tecnico presente e in tempi brevi. Di solito rispondono entro un giorno lavorativo
chat-me-now Reviews
Easy to install and practical
This plugin is reliable to use doesn’t have many features but it’s enough so looks practical to use, Thanks! This topic was modified 4 years, 4 months ago by Codigo 5.
Light and easy to use
Easy to assign the work schedule of my technical support.
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Frequently Asked Questions
Is SupportCandy – Helpdesk & Customer… or chat-me-now more popular?
Which has better ratings — SupportCandy – Helpdesk & Customer… or chat-me-now?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.