SupportCandy – Helpdesk & Customer… vs Live Chat with Messenger Customer Chat (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
SupportCandy – Helpdesk & Customer…
10K+ active installs
Free
Live Chat with Messenger Customer Chat
3.0K+ active installs
Free
Quick Verdict
As of April 2026, SupportCandy – Helpdesk & Customer… has a higher user rating (4.9/5 from 287 reviews) and leads in active installations (10K+ vs 3.0K+). Both are free WordPress plugins. SupportCandy – Helpdesk & Customer… has accumulated 494K+ total downloads while Live Chat with Messenger Customer Chat has 416K+.
Detailed Comparison
| Metric | SupportCandy – Helpdesk & Customer… | Live Chat with Messenger Customer Chat | |
|---|---|---|---|
| Rating | 4.9/5 | ◄ | 4.5/5 |
| Total Reviews | 287 | ◄ | 212 |
| Active Installs | 10K+ | ◄ | 3.0K+ |
| Total Downloads | 494K+ | ◄ | 416K+ |
| Support Resolution | 57% | N/A | |
| Last Updated | 1 week ago | ◄ | 11 months ago |
| First Released | 2018 | 2016 | |
| Age | 8 years | 10 years | |
| WP Requires | 5.6+ | 3.0.1+ | |
| PHP Requires | 7.4+ | 7.0+ | |
| Business Model | Free | Free | |
| Latest Version | 3.4.6 | 1.5.0 |
Rating Breakdown
SupportCandy – Helpdesk & Customer…
Live Chat with Messenger Customer Chat
Download Trends
Over the past 30 days, SupportCandy – Helpdesk & Customer… averaged approximately 235 daily downloads while Live Chat with Messenger Customer Chat averaged 8.
Recent Reviews
SupportCandy – Helpdesk & Customer… Reviews
Fantastic Support, great Feature Set, great value for Money
We had to migrate from our former E-Mail Support Solution because the support could not fix a quite important problem – and it was the best decision ever! SupportCandy is really feature rich, very
Almost great, except it’s missing one key feature.
It’s a great system and I’ve really been enjoying it, except of all the features for a ticket system to not have, the ability to merge tickets is missing. Every other system I’ve ever used I was able
Ottimo prodotto
Supporto tecnico presente e in tempi brevi. Di solito rispondono entro un giorno lavorativo
Live Chat with Messenger Customer Chat Reviews
too complicated for the custoumers.
we ask permitions for connect, ask for cookies, check their device for safety etch.i last my custoumer already. and if its not free as i read for the other, its not worth it, sorry This topic
trop chere !!!!!
vraiment trop chère ; il y a des applications gratuites qui font mieux bye bye
no way
c r a p This topic was modified 4 years, 11 months ago by bodeha.
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.