SupportCandy – Helpdesk & Customer… vs Hyve Lite — Conversational AI Chatbot (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
SupportCandy – Helpdesk & Customer…
10K+ active installs
Free
Hyve Lite — Conversational AI Chatbot
7.0K+ active installs
Free
Quick Verdict
As of April 2026, SupportCandy – Helpdesk & Customer… has a higher user rating (4.9/5 from 287 reviews) and leads in active installations (10K+ vs 7.0K+). Both are free WordPress plugins. SupportCandy – Helpdesk & Customer… has accumulated 494K+ total downloads while Hyve Lite — Conversational AI Chatbot has 90K+.
Detailed Comparison
| Metric | SupportCandy – Helpdesk & Customer… | Hyve Lite — Conversational AI Chatbot | |
|---|---|---|---|
| Rating | 4.9/5 | ◄ | 4.2/5 |
| Total Reviews | 287 | ◄ | 5 |
| Active Installs | 10K+ | ◄ | 7.0K+ |
| Total Downloads | 494K+ | ◄ | 90K+ |
| Support Resolution | 57% | N/A | |
| Last Updated | 1 week ago | ◄ | 2 weeks ago |
| First Released | 2018 | 2024 | |
| Age | 8 years | 2 years | |
| WP Requires | 5.6+ | 6.2+ | |
| PHP Requires | 7.4+ | 7.4+ | |
| Business Model | Free | Free | |
| Latest Version | 3.4.6 | 1.3.2 |
Rating Breakdown
SupportCandy – Helpdesk & Customer…
Hyve Lite — Conversational AI Chatbot
Download Trends
Over the past 30 days, SupportCandy – Helpdesk & Customer… averaged approximately 235 daily downloads while Hyve Lite — Conversational AI Chatbot averaged 63.
Recent Reviews
SupportCandy – Helpdesk & Customer… Reviews
Fantastic Support, great Feature Set, great value for Money
We had to migrate from our former E-Mail Support Solution because the support could not fix a quite important problem – and it was the best decision ever! SupportCandy is really feature rich, very
Almost great, except it’s missing one key feature.
It’s a great system and I’ve really been enjoying it, except of all the features for a ticket system to not have, the ability to merge tickets is missing. Every other system I’ve ever used I was able
Ottimo prodotto
Supporto tecnico presente e in tempi brevi. Di solito rispondono entro un giorno lavorativo
Hyve Lite — Conversational AI Chatbot Reviews
Top
Je travaille en France et j’ai récemment installé le plugin Hyve afin d’intégrer un chatbot sur le site d’un lycée.Au départ, j’ai rencontré quelques difficultés, notamment pour ajouter de nouvelles c
Super
Très bon plugin.Dommage que la version payante soit un peu chère…
A good start
So far, the only AI that has provided useful answers based on the content of my website. However, adjustments regarding the language still have to be made manually in the PHP file. A custom SVG ico
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.