SupportCandy – Helpdesk & Customer… vs Majestic Support – The Leading-Edge… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
SupportCandy – Helpdesk & Customer…
10K+ active installs
Free
Majestic Support – The Leading-Edge…
3.0K+ active installs
Free
Quick Verdict
As of April 2026, Majestic Support – The Leading-Edge… has a higher user rating (5/5 from 8 reviews) while SupportCandy – Helpdesk & Customer… leads in active installations (10K+ vs 3.0K+). Both are free WordPress plugins. SupportCandy – Helpdesk & Customer… has accumulated 494K+ total downloads while Majestic Support – The Leading-Edge… has 90K+.
Detailed Comparison
| Metric | SupportCandy – Helpdesk & Customer… | Majestic Support – The Leading-Edge… | |
|---|---|---|---|
| Rating | 4.9/5 | ► | 5/5 |
| Total Reviews | 287 | ◄ | 8 |
| Active Installs | 10K+ | ◄ | 3.0K+ |
| Total Downloads | 494K+ | ◄ | 90K+ |
| Support Resolution | 57% | N/A | |
| Last Updated | 1 week ago | ► | Yesterday |
| First Released | 2018 | 2023 | |
| Age | 8 years | 3 years | |
| WP Requires | 5.6+ | 5.5+ | |
| PHP Requires | 7.4+ | 7.4+ | |
| Business Model | Free | Free | |
| Latest Version | 3.4.6 | 1.1.3 |
Rating Breakdown
SupportCandy – Helpdesk & Customer…
Majestic Support – The Leading-Edge…
Download Trends
Over the past 30 days, SupportCandy – Helpdesk & Customer… averaged approximately 235 daily downloads while Majestic Support – The Leading-Edge… averaged 98.
Recent Reviews
SupportCandy – Helpdesk & Customer… Reviews
Fantastic Support, great Feature Set, great value for Money
We had to migrate from our former E-Mail Support Solution because the support could not fix a quite important problem – and it was the best decision ever! SupportCandy is really feature rich, very
Almost great, except it’s missing one key feature.
It’s a great system and I’ve really been enjoying it, except of all the features for a ticket system to not have, the ability to merge tickets is missing. Every other system I’ve ever used I was able
Ottimo prodotto
Supporto tecnico presente e in tempi brevi. Di solito rispondono entro un giorno lavorativo
Majestic Support – The Leading-Edge… Reviews
Good support plugin
A very good support plugin.
Excellent experience
Excellent experience with wonderful product.
Fantastic plugin!
Fantastic plugin! The programming team is one of the best.
More Helpdesk Worth Comparing
Top alternatives in the same category as SupportCandy – Helpdesk & Customer… and Majestic Support – The Leading-Edge…
Feature Rich and Super Fast Support and Customer Ticketing System for WordPress.
Professional, beautiful, complete and powerful help desk & support system for WordPress.
The most versatile and feature-rich help desk and support plugin for WordPress. Provide awesome support directly from your WordPress site.
AI chatbot that automates support, answers FAQs, drives WooCommerce sales, generates leads, and boosts engagement — easy setup, no coding!
Manage customer support with a powerful helpdesk & support ticket system — track customer tickets, resolve, and streamline your support workflow.
Frequently Asked Questions
Is SupportCandy – Helpdesk & Customer… or Majestic Support – The Leading-Edge… more popular?
Which has better ratings — SupportCandy – Helpdesk & Customer… or Majestic Support – The Leading-Edge…?
Are SupportCandy – Helpdesk & Customer… and Majestic Support – The Leading-Edge… free?
Which plugin has better support — SupportCandy – Helpdesk & Customer… or Majestic Support – The Leading-Edge…?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.