SupportCandy – Helpdesk & Customer… vs Typebot (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
SupportCandy – Helpdesk & Customer…
10K+ active installs
Free
Quick Verdict
As of April 2026, Typebot has a higher user rating (5/5 from 6 reviews) while SupportCandy – Helpdesk & Customer… leads in active installations (10K+ vs 3.0K+). Both are free WordPress plugins. SupportCandy – Helpdesk & Customer… has accumulated 494K+ total downloads while Typebot has 41K+.
Detailed Comparison
| Metric | SupportCandy – Helpdesk & Customer… | Typebot | |
|---|---|---|---|
| Rating | 4.9/5 | ► | 5/5 |
| Total Reviews | 287 | ◄ | 6 |
| Active Installs | 10K+ | ◄ | 3.0K+ |
| Total Downloads | 494K+ | ◄ | 41K+ |
| Support Resolution | 57% | N/A | |
| Last Updated | 1 week ago | ◄ | 7 months ago |
| First Released | 2018 | 2021 | |
| Age | 8 years | 5 years | |
| WP Requires | 5.6+ | 5.0+ | |
| PHP Requires | 7.4+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 3.4.6 | 4.3.0 |
Rating Breakdown
SupportCandy – Helpdesk & Customer…
Typebot
Download Trends
Over the past 30 days, SupportCandy – Helpdesk & Customer… averaged approximately 235 daily downloads while Typebot averaged 17.
Recent Reviews
SupportCandy – Helpdesk & Customer… Reviews
Fantastic Support, great Feature Set, great value for Money
We had to migrate from our former E-Mail Support Solution because the support could not fix a quite important problem – and it was the best decision ever! SupportCandy is really feature rich, very
Almost great, except it’s missing one key feature.
It’s a great system and I’ve really been enjoying it, except of all the features for a ticket system to not have, the ability to merge tickets is missing. Every other system I’ve ever used I was able
Ottimo prodotto
Supporto tecnico presente e in tempi brevi. Di solito rispondono entro un giorno lavorativo
Typebot Reviews
Best tool to create chatbots very fast and easy
Very no code and user friendly platform, while also powerful to create great chatbots at scale
What you’ve been looking for
Typebot is a fantastic tool for conversational forms that I highly recommend!
A great plugin for a better chatbot
Nice work. The developer promptly makes changes, which is quite rare. There was a suggestion for improvement and improvement, in 2 days it was implemented and the plugin is updated for all. Amazing! G
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.