SupportCandy – Helpdesk & Customer… vs ilGhera Support System for WooCommerce (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

SupportCandy – Helpdesk & Customer…

SupportCandy – Helpdesk & Customer…

4.9(287)

10K+ active installs

Free

Updated 1 week ago
View SupportCandy – Helpdesk & Customer…
VS
ilGhera Support System for WooCommerce

ilGhera Support System for WooCommerce

5(3)

80 active installs

Free

Updated 1 month ago
View ilGhera Support System for WooCommerce

Quick Verdict

As of April 2026, ilGhera Support System for WooCommerce has a higher user rating (5/5 from 3 reviews) while SupportCandy – Helpdesk & Customer… leads in active installations (10K+ vs 80). Both are free WordPress plugins. SupportCandy – Helpdesk & Customer… has accumulated 494K+ total downloads while ilGhera Support System for WooCommerce has 10K+.

Detailed Comparison

Rating
4.9/5SupportCandy – Helpdesk & Customer…
ilGhera Support System for WooCommerce5/5
Total Reviews
287SupportCandy – Helpdesk & Customer…
ilGhera Support System for WooCommerce3
Active Installs
10K+SupportCandy – Helpdesk & Customer…
ilGhera Support System for WooCommerce80
Total Downloads
494K+SupportCandy – Helpdesk & Customer…
ilGhera Support System for WooCommerce10K+
Support Resolution
57%SupportCandy – Helpdesk & Customer…
ilGhera Support System for WooCommerceN/A
Last Updated
1 week agoSupportCandy – Helpdesk & Customer…
ilGhera Support System for WooCommerce1 month ago
First Released
2018SupportCandy – Helpdesk & Customer…
ilGhera Support System for WooCommerce2018
Age
8 yearsSupportCandy – Helpdesk & Customer…
ilGhera Support System for WooCommerce8 years
WP Requires
5.6+SupportCandy – Helpdesk & Customer…
ilGhera Support System for WooCommerce5.0+
PHP Requires
7.4+SupportCandy – Helpdesk & Customer…
ilGhera Support System for WooCommercefalse+
Business Model
FreeSupportCandy – Helpdesk & Customer…
ilGhera Support System for WooCommerceFree
Latest Version
3.4.6SupportCandy – Helpdesk & Customer…
ilGhera Support System for WooCommerce1.2.10

Rating Breakdown

SupportCandy – Helpdesk & Customer…

4.9/5(287 reviews)
5
94%
4
3%
3
1%
2
1%
1
2%

ilGhera Support System for WooCommerce

5/5(3 reviews)
5
100%
4
0%
3
0%
2
0%
1
0%

Recent Reviews

SupportCandy – Helpdesk & Customer… Reviews

by Klaas Mertens

Fantastic Support, great Feature Set, great value for Money

We had to migrate from our former E-Mail Support Solution because the support could not fix a quite important problem – and it was the best decision ever! SupportCandy is really feature rich, very

by Dan

Almost great, except it’s missing one key feature.

It’s a great system and I’ve really been enjoying it, except of all the features for a ticket system to not have, the ability to merge tickets is missing. Every other system I’ve ever used I was able

by marziom

Ottimo prodotto

Supporto tecnico presente e in tempi brevi. Di solito rispondono entro un giorno lavorativo

ilGhera Support System for WooCommerce Reviews

No reviews yet

Frequently Asked Questions

Is SupportCandy – Helpdesk & Customer… or ilGhera Support System for WooCommerce more popular?
SupportCandy – Helpdesk & Customer… has 10K+ active installations while ilGhera Support System for WooCommerce has 80. SupportCandy – Helpdesk & Customer… is the more widely-used plugin as of April 2026.
Which has better ratings — SupportCandy – Helpdesk & Customer… or ilGhera Support System for WooCommerce?
SupportCandy – Helpdesk & Customer… has a 4.9/5 rating from 287 reviews, while ilGhera Support System for WooCommerce has a 5/5 rating from 3 reviews.
Are SupportCandy – Helpdesk & Customer… and ilGhera Support System for WooCommerce free?
SupportCandy – Helpdesk & Customer… is free and ilGhera Support System for WooCommerce is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — SupportCandy – Helpdesk & Customer… or ilGhera Support System for WooCommerce?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
SupportCandy – Helpdesk & Customer… was last updated 1 week ago and ilGhera Support System for WooCommerce was last updated 1 month ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.