SupportCandy – Helpdesk & Customer… vs WHMCS Bridge (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
SupportCandy – Helpdesk & Customer…
10K+ active installs
Free
Quick Verdict
As of April 2026, SupportCandy – Helpdesk & Customer… has a higher user rating (4.9/5 from 287 reviews) and leads in active installations (10K+ vs 4.0K+). Both are free WordPress plugins. SupportCandy – Helpdesk & Customer… has accumulated 494K+ total downloads while WHMCS Bridge has 532K+.
Detailed Comparison
| Metric | SupportCandy – Helpdesk & Customer… | WHMCS Bridge | |
|---|---|---|---|
| Rating | 4.9/5 | ◄ | 3.1/5 |
| Total Reviews | 287 | ◄ | 73 |
| Active Installs | 10K+ | ◄ | 4.0K+ |
| Total Downloads | 494K+ | ► | 532K+ |
| Support Resolution | 57% | N/A | |
| Last Updated | 1 week ago | ◄ | 3 years ago |
| First Released | 2018 | 2010 | |
| Age | 8 years | 16 years | |
| WP Requires | 5.6+ | 5.0+ | |
| PHP Requires | 7.4+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 3.4.6 | 6.9 |
Rating Breakdown
SupportCandy – Helpdesk & Customer…
WHMCS Bridge
Download Trends
Over the past 30 days, SupportCandy – Helpdesk & Customer… averaged approximately 235 daily downloads while WHMCS Bridge averaged 11.
Recent Reviews
SupportCandy – Helpdesk & Customer… Reviews
Fantastic Support, great Feature Set, great value for Money
We had to migrate from our former E-Mail Support Solution because the support could not fix a quite important problem – and it was the best decision ever! SupportCandy is really feature rich, very
Almost great, except it’s missing one key feature.
It’s a great system and I’ve really been enjoying it, except of all the features for a ticket system to not have, the ability to merge tickets is missing. Every other system I’ve ever used I was able
Ottimo prodotto
Supporto tecnico presente e in tempi brevi. Di solito rispondono entro un giorno lavorativo
WHMCS Bridge Reviews
Good job.
This plugin still work if you know how to use it. The developer is a genius. He/she is giving away for free and all you have to do is learn how to use it. Profit.
no working
this plugin is not working anymore support = dead
Tried it 2 years ago… Still tons of issues.
For the commercial plugin that you pay for 3 days no response for a ticket… The documentation is outdated. The documentation has typos in the code to paste into a configuration file its totally differ
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.