SupportCandy – Helpdesk & Customer… vs WP Debugging (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
SupportCandy – Helpdesk & Customer…
10K+ active installs
Free
Quick Verdict
As of April 2026, WP Debugging has a higher user rating (5/5 from 19 reviews) while SupportCandy – Helpdesk & Customer… leads in active installations (10K+ vs 10K+). Both are free WordPress plugins. SupportCandy – Helpdesk & Customer… has accumulated 494K+ total downloads while WP Debugging has 433K+.
Detailed Comparison
| Metric | SupportCandy – Helpdesk & Customer… | WP Debugging | |
|---|---|---|---|
| Rating | 4.9/5 | ► | 5/5 |
| Total Reviews | 287 | ◄ | 19 |
| Active Installs | 10K+ | 10K+ | |
| Total Downloads | 494K+ | ◄ | 433K+ |
| Support Resolution | 57% | N/A | |
| Last Updated | 1 week ago | ◄ | 1 year ago |
| First Released | 2018 | 2019 | |
| Age | 8 years | 7 years | |
| WP Requires | 5.6+ | 5.2+ | |
| PHP Requires | 7.4+ | 5.6+ | |
| Business Model | Free | Free | |
| Latest Version | 3.4.6 | 2.12.2 |
Rating Breakdown
SupportCandy – Helpdesk & Customer…
WP Debugging
Download Trends
Over the past 30 days, SupportCandy – Helpdesk & Customer… averaged approximately 235 daily downloads while WP Debugging averaged 79.
Recent Reviews
SupportCandy – Helpdesk & Customer… Reviews
Fantastic Support, great Feature Set, great value for Money
We had to migrate from our former E-Mail Support Solution because the support could not fix a quite important problem – and it was the best decision ever! SupportCandy is really feature rich, very
Almost great, except it’s missing one key feature.
It’s a great system and I’ve really been enjoying it, except of all the features for a ticket system to not have, the ability to merge tickets is missing. Every other system I’ve ever used I was able
Ottimo prodotto
Supporto tecnico presente e in tempi brevi. Di solito rispondono entro un giorno lavorativo
WP Debugging Reviews
Perfect
Simple and easy to use. Does what is says
Another great debugging plugin
Yet another one of your plugins that I love and use all the time! Thank you. (Side note: is there a place to buy you a coffee or donate for your time?)
Makes debugging so much easier.
I use this on all of my sites to streamline debugging. It saves so much time and hassle.
Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.