SupportCandy – Helpdesk & Customer… vs LiveChat – Live Chat Plugin for WP… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
SupportCandy – Helpdesk & Customer…
10K+ active installs
Free
LiveChat – Live Chat Plugin for WP…
10K+ active installs
Free
Quick Verdict
As of April 2026, SupportCandy – Helpdesk & Customer… has a higher user rating (4.9/5 from 287 reviews) and leads in active installations (10K+ vs 10K+). Both are free WordPress plugins. SupportCandy – Helpdesk & Customer… has accumulated 494K+ total downloads while LiveChat – Live Chat Plugin for WP… has 1.3M+. SupportCandy – Helpdesk & Customer… has a higher support resolution rate (67% vs 0%).
Detailed Comparison
| Metric | SupportCandy – Helpdesk & Customer… | LiveChat – Live Chat Plugin for WP… | |
|---|---|---|---|
| Rating | 4.9/5 | ◄ | 4.6/5 |
| Total Reviews | 287 | ◄ | 98 |
| Active Installs | 10K+ | 10K+ | |
| Total Downloads | 494K+ | ► | 1.3M+ |
| Support Resolution | 67% | ◄ | 0% |
| Last Updated | 1 week ago | ◄ | 2 months ago |
| First Released | 2018 | 2010 | |
| Age | 8 years | 16 years | |
| WP Requires | 5.6+ | 4.4+ | |
| PHP Requires | 7.4+ | 7.2+ | |
| Business Model | Free | Free | |
| Latest Version | 3.4.6 | 5.0.11 |
Rating Breakdown
SupportCandy – Helpdesk & Customer…
LiveChat – Live Chat Plugin for WP…
Download Trends
Over the past 30 days, SupportCandy – Helpdesk & Customer… averaged approximately 237 daily downloads while LiveChat – Live Chat Plugin for WP… averaged 102.
Recent Reviews
SupportCandy – Helpdesk & Customer… Reviews
Fantastic Support, great Feature Set, great value for Money
We had to migrate from our former E-Mail Support Solution because the support could not fix a quite important problem – and it was the best decision ever! SupportCandy is really feature rich, very
Almost great, except it’s missing one key feature.
It’s a great system and I’ve really been enjoying it, except of all the features for a ticket system to not have, the ability to merge tickets is missing. Every other system I’ve ever used I was able
Ottimo prodotto
Supporto tecnico presente e in tempi brevi. Di solito rispondono entro un giorno lavorativo
LiveChat – Live Chat Plugin for WP… Reviews
A solid live chat solution for a small or large business / web experience.
This is a great product, with both great AI and human support if you have any issues.
Great support!
Very easy to use, installation process was simple(install activate login done pretty much), responsive staff which are very quick to answer any questions you need! Runs fast on the website and plenty
Overpriced , unethical charges
Overpriced, Hidden Fees, and Shady Practices – Stay Away! ⭐☆☆☆☆ My experience with the LiveChat app for WordPress has been nothing short of awful. They charged me for a service that
More Customer Support Worth Comparing
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Majestic Support for WordPress is a top-tier ticket system that can significantly enhance your customers' support experience.
Support your customers via Facebook Messenger Live Chat conveniently from your own website.
Frequently Asked Questions
Is SupportCandy – Helpdesk & Customer… or LiveChat – Live Chat Plugin for WP… more popular?
Which has better ratings — SupportCandy – Helpdesk & Customer… or LiveChat – Live Chat Plugin for WP…?
Are SupportCandy – Helpdesk & Customer… and LiveChat – Live Chat Plugin for WP… free?
Which plugin has better support — SupportCandy – Helpdesk & Customer… or LiveChat – Live Chat Plugin for WP…?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.