Tawk.To Live Chat vs HelpCrunch – Live Chat, Chatbot &… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
HelpCrunch – Live Chat, Chatbot &…
2.0K+ active installs
Free
Quick Verdict
As of April 2026, HelpCrunch – Live Chat, Chatbot &… has a higher user rating (5/5 from 6 reviews) while Tawk.To Live Chat leads in active installations (100K+ vs 2.0K+). Both are free WordPress plugins. Tawk.To Live Chat has accumulated 4.7M+ total downloads while HelpCrunch – Live Chat, Chatbot &… has 20K+.
Detailed Comparison
| Metric | Tawk.To Live Chat | HelpCrunch – Live Chat, Chatbot &… | |
|---|---|---|---|
| Rating | 4.6/5 | ► | 5/5 |
| Total Reviews | 140 | ◄ | 6 |
| Active Installs | 100K+ | ◄ | 2.0K+ |
| Total Downloads | 4.7M+ | ◄ | 20K+ |
| Support Resolution | 0% | N/A | |
| Last Updated | 2 months ago | ◄ | 4 months ago |
| First Released | 2013 | 2016 | |
| Age | 13 years | 10 years | |
| WP Requires | 2.7+ | 3.6+ | |
| PHP Requires | 5.6+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 0.9.3 | 2.0.11 |
Rating Breakdown
Tawk.To Live Chat
HelpCrunch – Live Chat, Chatbot &…
Download Trends
Over the past 30 days, Tawk.To Live Chat averaged approximately 693 daily downloads while HelpCrunch – Live Chat, Chatbot &… averaged 5.
Recent Reviews
Tawk.To Live Chat Reviews
The worst plugin
It destroyed my site and I am still working trying to fix it.
Great free plugin for live chat
Tawk.to is easy to set up and works well. It’s free, which is a huge plus, and the mobile app for iOS and Android makes it super convenient to use. Their support team was also responsive and helpful w
Oh No…I can’t delete this
This new version (0.9.0) broke my site initially so I disabled it.Now it’s working but I can’t find where to delete this.
HelpCrunch – Live Chat, Chatbot &… Reviews
Easy to install and very nice looking chat widget
To stay closer to my clients, I decided to try the live chat option. I did a quick research on google and found that the software available today can do much more than just chatting with my website au
Great chat plugin
I’m a WP developer and sometimes my clients ask me to find and install live chat plugin for them. After a quick research and a few talks to support reps of different companies I decided to stick with
Neat chat and FAQs in one widget
Great piece of software. I tried intercom, zendesk and crisp together with helpcrunch, and the last one came up as an obvious winner for me. It’s really great that I can choose what to display in my w
More Chat Widget Worth Comparing
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.