Tawk.To Live Chat vs 3CX Free Live Chat, Calls & Messaging (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
3CX Free Live Chat, Calls & Messaging
100K+ active installs
Free
Quick Verdict
As of April 2026, Tawk.To Live Chat has a higher user rating (4.6/5 from 140 reviews) and leads in active installations (100K+ vs 100K+). Both are free WordPress plugins. Tawk.To Live Chat has accumulated 4.7M+ total downloads while 3CX Free Live Chat, Calls & Messaging has 3.9M+.
Detailed Comparison
| Metric | Tawk.To Live Chat | 3CX Free Live Chat, Calls & Messaging | |
|---|---|---|---|
| Rating | 4.6/5 | 4.6/5 | |
| Total Reviews | 140 | ► | 821 |
| Active Installs | 100K+ | 100K+ | |
| Total Downloads | 4.7M+ | ◄ | 3.9M+ |
| Support Resolution | 0% | N/A | |
| Last Updated | 2 months ago | ◄ | 7 months ago |
| First Released | 2013 | 2013 | |
| Age | 13 years | 13 years | |
| WP Requires | 2.7+ | 5.3+ | |
| PHP Requires | 5.6+ | 5.4+ | |
| Business Model | Free | Free | |
| Latest Version | 0.9.3 | 10.0.17 |
Rating Breakdown
Tawk.To Live Chat
3CX Free Live Chat, Calls & Messaging
Download Trends
Over the past 30 days, Tawk.To Live Chat averaged approximately 693 daily downloads while 3CX Free Live Chat, Calls & Messaging averaged 1,007.
Recent Reviews
Tawk.To Live Chat Reviews
The worst plugin
It destroyed my site and I am still working trying to fix it.
Great free plugin for live chat
Tawk.to is easy to set up and works well. It’s free, which is a huge plus, and the mobile app for iOS and Android makes it super convenient to use. Their support team was also responsive and helpful w
Oh No…I can’t delete this
This new version (0.9.0) broke my site initially so I disabled it.Now it’s working but I can’t find where to delete this.
3CX Free Live Chat, Calls & Messaging Reviews
Average review
I was told to uninstall this plugin for optimal of web management.
Almost perfect
This is an excellent and stylish free plugin, created by a great company. My only criticism is how the chat bubble displays on mobile. If they fix this I’ll change my review from 4 to 5 stars. The cha
Works flawlessly
As said in the title, it works beautifully. You can tweak its appearance on the admin panel and choose if you want chat only or chat and call. Great. The only downside in my opinion is the button posi
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Frequently Asked Questions
Is Tawk.To Live Chat or 3CX Free Live Chat, Calls & Messaging more popular?
Which has better ratings — Tawk.To Live Chat or 3CX Free Live Chat, Calls & Messaging?
Are Tawk.To Live Chat and 3CX Free Live Chat, Calls & Messaging free?
Which plugin has better support — Tawk.To Live Chat or 3CX Free Live Chat, Calls & Messaging?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.