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Tidio – Live Chat & AI Chatbots vs Akia Web Chat (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

Tidio – Live Chat & AI Chatbots

Tidio – Live Chat & AI Chatbots

4.7(395)

80K+ active installs

Free

Updated 1 month ago
View Tidio – Live Chat & AI Chatbots
VS
Akia Web Chat

Akia Web Chat

0(0)

0 active installs

Free

Updated 3 months ago
View Akia Web Chat

Quick Verdict

As of April 2026, Tidio – Live Chat & AI Chatbots has a higher user rating (4.7/5 from 395 reviews) and leads in active installations (80K+ vs 0). Both are free WordPress plugins. Tidio – Live Chat & AI Chatbots has accumulated 3.4M+ total downloads while Akia Web Chat has 146.

Detailed Comparison

Rating
4.7/5Tidio – Live Chat & AI Chatbots
◄
Akia Web ChatN/A
Total Reviews
395Tidio – Live Chat & AI Chatbots
◄
Akia Web Chat0
Active Installs
80K+Tidio – Live Chat & AI Chatbots
◄
Akia Web Chat0
Total Downloads
3.4M+Tidio – Live Chat & AI Chatbots
◄
Akia Web Chat146
Support Resolution
100%Tidio – Live Chat & AI Chatbots
Akia Web ChatN/A
Last Updated
1 month agoTidio – Live Chat & AI Chatbots
◄
Akia Web Chat3 months ago
First Released
2014Tidio – Live Chat & AI Chatbots
Akia Web Chat2025
Age
12 yearsTidio – Live Chat & AI Chatbots
Akia Web Chat1 year
WP Requires
4.7+Tidio – Live Chat & AI Chatbots
Akia Web Chat5.0+
PHP Requires
7.2+Tidio – Live Chat & AI Chatbots
Akia Web Chatfalse+
Business Model
FreeTidio – Live Chat & AI Chatbots
Akia Web ChatFree
Latest Version
7.0.0Tidio – Live Chat & AI Chatbots
Akia Web Chat1.0

Rating Breakdown

Tidio – Live Chat & AI Chatbots

4.7/5(395 reviews)
5
91%
4
2%
3
1%
2
1%
1
5%

Akia Web Chat

0/5(0 reviews)
5
0%
4
0%
3
0%
2
0%
1
0%

Recent Reviews

Tidio – Live Chat & AI Chatbots Reviews

by Ben

Great collaboration!

The developer was extremely responsive and quickly updated their plugin to ensure full compatibility with ours. Communication was smooth, the solution was implemented fast, and everything worked perfe

by royaltyhealth

AVOID AT ALL COSTS!

It’s been years since we had a plug-in crash and take down our entire site but Tidio did just that! We had to get in contact with our host to remove the entire folder and it’s contents off of our cPan

by spytzo

Solved my problem, excellent support

I wanted a simple and well-designed live chat for my website. Managed to get 95% of what I wanted through Tidio and I am sure I can use it for much more if needed. The customer support on Pro was f

Akia Web Chat Reviews

No reviews yet

Frequently Asked Questions

Is Tidio – Live Chat & AI Chatbots or Akia Web Chat more popular?
Tidio – Live Chat & AI Chatbots has 80K+ active installations while Akia Web Chat has 0. Tidio – Live Chat & AI Chatbots is the more widely-used plugin as of April 2026.
Which has better ratings — Tidio – Live Chat & AI Chatbots or Akia Web Chat?
Tidio – Live Chat & AI Chatbots has a 4.7/5 rating from 395 reviews, while Akia Web Chat has a 0/5 rating from 0 reviews.
Are Tidio – Live Chat & AI Chatbots and Akia Web Chat free?
Tidio – Live Chat & AI Chatbots is free and Akia Web Chat is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — Tidio – Live Chat & AI Chatbots or Akia Web Chat?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
Tidio – Live Chat & AI Chatbots was last updated 1 month ago and Akia Web Chat was last updated 3 months ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.