Tidio – Live Chat & AI Chatbots vs Chatbot for WordPress by Collect.chat ⚡️ (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Tidio – Live Chat & AI Chatbots
80K+ active installs
Free
Chatbot for WordPress by Collect.chat ⚡️
7.0K+ active installs
Free
Quick Verdict
As of April 2026, Tidio – Live Chat & AI Chatbots has a higher user rating (4.7/5 from 395 reviews) and leads in active installations (80K+ vs 7.0K+). Both are free WordPress plugins. Tidio – Live Chat & AI Chatbots has accumulated 3.4M+ total downloads while Chatbot for WordPress by Collect.chat ⚡️ has 232K+.
Detailed Comparison
| Metric | Tidio – Live Chat & AI Chatbots | Chatbot for WordPress by Collect.chat ⚡️ | |
|---|---|---|---|
| Rating | 4.7/5 | ◄ | 4.4/5 |
| Total Reviews | 395 | ◄ | 38 |
| Active Installs | 80K+ | ◄ | 7.0K+ |
| Total Downloads | 3.4M+ | ◄ | 232K+ |
| Support Resolution | 100% | N/A | |
| Last Updated | 1 month ago | ◄ | 1 month ago |
| First Released | 2014 | 2017 | |
| Age | 12 years | 9 years | |
| WP Requires | 4.7+ | 4.5.0+ | |
| PHP Requires | 7.2+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 7.0.0 | 2.4.9 |
Rating Breakdown
Tidio – Live Chat & AI Chatbots
Chatbot for WordPress by Collect.chat ⚡️
Download Trends
Over the past 30 days, Tidio – Live Chat & AI Chatbots averaged approximately 774 daily downloads while Chatbot for WordPress by Collect.chat ⚡️ averaged 59.
Recent Reviews
Tidio – Live Chat & AI Chatbots Reviews
Great collaboration!
The developer was extremely responsive and quickly updated their plugin to ensure full compatibility with ours. Communication was smooth, the solution was implemented fast, and everything worked perfe
AVOID AT ALL COSTS!
It’s been years since we had a plug-in crash and take down our entire site but Tidio did just that! We had to get in contact with our host to remove the entire folder and it’s contents off of our cPan
Solved my problem, excellent support
I wanted a simple and well-designed live chat for my website. Managed to get 95% of what I wanted through Tidio and I am sure I can use it for much more if needed. The customer support on Pro was f
Chatbot for WordPress by Collect.chat ⚡️ Reviews
Excelent
Excelente plugin de chat , el mejor lejos!
Gmail issues notifications message not received & customer support response
I hope this email finds you well.I am writing to report an urgent issue we are experiencing with our chat customer support system. Specifically, we are unable to receive chat messages for our email ad
Plugin Review
/collect.chat is awesome. You don’t have to worry about settings, it is already pre-configured for you. Just install and it works right out of the box.
More Chatbot Worth Comparing
Top alternatives in the same category as Tidio – Live Chat & AI Chatbots and Chatbot for WordPress by Collect.chat ⚡️
AI meets WordPress. Your site can now chat, write poetry, solve problems, and maybe make you coffee.
Powerful platform with Live Chat, AI Chatbots, and Real-Time Visitor Monitoring! Also, create Call, Email, SMS, & Contact buttons to increase conv …
AI chatbot agent & live chat for customer support, FAQ, chat buttons including WhatsApp with Chatway live chat. iOS & Android apps available 💬
A Free, one-click-to-install, Live Chat and chatbot plugin. No coding skills are required. Used by more than 30 000 customers on WordPress.
Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores.
Identify, engage and convert website visitors with live chat and visitor analytics.
Frequently Asked Questions
Is Tidio – Live Chat & AI Chatbots or Chatbot for WordPress by Collect.chat ⚡️ more popular?
Which has better ratings — Tidio – Live Chat & AI Chatbots or Chatbot for WordPress by Collect.chat ⚡️?
Are Tidio – Live Chat & AI Chatbots and Chatbot for WordPress by Collect.chat ⚡️ free?
Which plugin has better support — Tidio – Live Chat & AI Chatbots or Chatbot for WordPress by Collect.chat ⚡️?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.