Tidio – Live Chat & AI Chatbots vs Hive Support | AI-Powered Help Desk… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Tidio – Live Chat & AI Chatbots
80K+ active installs
Free
Hive Support | AI-Powered Help Desk…
50 active installs
Free
Quick Verdict
As of April 2026, Hive Support | AI-Powered Help Desk… has a higher user rating (5/5 from 2 reviews) while Tidio – Live Chat & AI Chatbots leads in active installations (80K+ vs 50). Both are free WordPress plugins. Tidio – Live Chat & AI Chatbots has accumulated 3.4M+ total downloads while Hive Support | AI-Powered Help Desk… has 9.5K+.
Detailed Comparison
| Metric | Tidio – Live Chat & AI Chatbots | Hive Support | AI-Powered Help Desk… | |
|---|---|---|---|
| Rating | 4.7/5 | ► | 5/5 |
| Total Reviews | 395 | ◄ | 2 |
| Active Installs | 80K+ | ◄ | 50 |
| Total Downloads | 3.4M+ | ◄ | 9.5K+ |
| Support Resolution | 100% | N/A | |
| Last Updated | 1 month ago | ► | 3 weeks ago |
| First Released | 2014 | 2023 | |
| Age | 12 years | 3 years | |
| WP Requires | 4.7+ | 6.5+ | |
| PHP Requires | 7.2+ | 7.4+ | |
| Business Model | Free | Free | |
| Latest Version | 7.0.0 | 1.2.11 |
Rating Breakdown
Tidio – Live Chat & AI Chatbots
Hive Support | AI-Powered Help Desk…
Download Trends
Recent Reviews
Tidio – Live Chat & AI Chatbots Reviews
Great collaboration!
The developer was extremely responsive and quickly updated their plugin to ensure full compatibility with ours. Communication was smooth, the solution was implemented fast, and everything worked perfe
AVOID AT ALL COSTS!
It’s been years since we had a plug-in crash and take down our entire site but Tidio did just that! We had to get in contact with our host to remove the entire folder and it’s contents off of our cPan
Solved my problem, excellent support
I wanted a simple and well-designed live chat for my website. Managed to get 95% of what I wanted through Tidio and I am sure I can use it for much more if needed. The customer support on Pro was f
Hive Support | AI-Powered Help Desk… Reviews
No reviews yet
More Plugins Worth Comparing
Top alternatives in the same category as Tidio – Live Chat & AI Chatbots and Hive Support | AI-Powered Help Desk…
The CRM, Sales, and Marketing WordPress plugin to grow your business better. Capture and engage web visitors with free live chat, forms, CRM, email ma …
Chat with your website visitors in real-time for free! Engage with your customers and increase sales.
Powerful platform with Live Chat, AI Chatbots, and Real-Time Visitor Monitoring! Also, create Call, Email, SMS, & Contact buttons to increase conv …
AI chatbot agent & live chat for customer support, FAQ, chat buttons including WhatsApp with Chatway live chat. iOS & Android apps available 💬
A Free, one-click-to-install, Live Chat and chatbot plugin. No coding skills are required. Used by more than 30 000 customers on WordPress.
Identify, engage and convert website visitors with live chat and visitor analytics.
Frequently Asked Questions
Is Tidio – Live Chat & AI Chatbots or Hive Support | AI-Powered Help Desk… more popular?
Which has better ratings — Tidio – Live Chat & AI Chatbots or Hive Support | AI-Powered Help Desk…?
Are Tidio – Live Chat & AI Chatbots and Hive Support | AI-Powered Help Desk… free?
Which plugin has better support — Tidio – Live Chat & AI Chatbots or Hive Support | AI-Powered Help Desk…?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.