Tidio – Live Chat & AI Chatbots vs Kayako Messenger: Live Chat (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Tidio – Live Chat & AI Chatbots
80K+ active installs
Free
Kayako Messenger: Live Chat
20 active installs
Free
Quick Verdict
As of April 2026, Kayako Messenger: Live Chat has a higher user rating (5/5 from 1 reviews) while Tidio – Live Chat & AI Chatbots leads in active installations (80K+ vs 20). Both are free WordPress plugins. Tidio – Live Chat & AI Chatbots has accumulated 3.4M+ total downloads while Kayako Messenger: Live Chat has 71K+.
Detailed Comparison
| Metric | Tidio – Live Chat & AI Chatbots | Kayako Messenger: Live Chat | |
|---|---|---|---|
| Rating | 4.7/5 | ► | 5/5 |
| Total Reviews | 395 | ◄ | 1 |
| Active Installs | 80K+ | ◄ | 20 |
| Total Downloads | 3.4M+ | ◄ | 71K+ |
| Support Resolution | 100% | N/A | |
| Last Updated | 1 month ago | ◄ | 8 years ago |
| First Released | 2014 | 2017 | |
| Age | 12 years | 9 years | |
| WP Requires | 4.7+ | 2.7+ | |
| PHP Requires | 7.2+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 7.0.0 | 1.0.0 |
Rating Breakdown
Tidio – Live Chat & AI Chatbots
Kayako Messenger: Live Chat
Download Trends
Recent Reviews
Tidio – Live Chat & AI Chatbots Reviews
Great collaboration!
The developer was extremely responsive and quickly updated their plugin to ensure full compatibility with ours. Communication was smooth, the solution was implemented fast, and everything worked perfe
AVOID AT ALL COSTS!
It’s been years since we had a plug-in crash and take down our entire site but Tidio did just that! We had to get in contact with our host to remove the entire folder and it’s contents off of our cPan
Solved my problem, excellent support
I wanted a simple and well-designed live chat for my website. Managed to get 95% of what I wanted through Tidio and I am sure I can use it for much more if needed. The customer support on Pro was f
Kayako Messenger: Live Chat Reviews
No reviews yet
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.