Tidio – Live Chat & AI Chatbots vs Brevo for WooCommerce (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Tidio – Live Chat & AI Chatbots
80K+ active installs
Free
Quick Verdict
As of April 2026, Tidio – Live Chat & AI Chatbots has a higher user rating (4.7/5 from 395 reviews) and leads in active installations (80K+ vs 30K+). Both are free WordPress plugins. Tidio – Live Chat & AI Chatbots has accumulated 3.4M+ total downloads while Brevo for WooCommerce has 1.3M+. Tidio – Live Chat & AI Chatbots has a higher support resolution rate (100% vs 0%).
Detailed Comparison
| Metric | Tidio – Live Chat & AI Chatbots | Brevo for WooCommerce | |
|---|---|---|---|
| Rating | 4.7/5 | ◄ | 3.1/5 |
| Total Reviews | 395 | ◄ | 44 |
| Active Installs | 80K+ | ◄ | 30K+ |
| Total Downloads | 3.4M+ | ◄ | 1.3M+ |
| Support Resolution | 100% | ◄ | 0% |
| Last Updated | 1 month ago | ► | 3 days ago |
| First Released | 2014 | 2014 | |
| Age | 12 years | 12 years | |
| WP Requires | 4.7+ | 4.3+ | |
| PHP Requires | 7.2+ | 5.6+ | |
| Business Model | Free | Free | |
| Latest Version | 7.0.0 | 4.0.53 |
Rating Breakdown
Tidio – Live Chat & AI Chatbots
Brevo for WooCommerce
Download Trends
Over the past 30 days, Tidio – Live Chat & AI Chatbots averaged approximately 774 daily downloads while Brevo for WooCommerce averaged 1,104.
Recent Reviews
Tidio – Live Chat & AI Chatbots Reviews
Great collaboration!
The developer was extremely responsive and quickly updated their plugin to ensure full compatibility with ours. Communication was smooth, the solution was implemented fast, and everything worked perfe
AVOID AT ALL COSTS!
It’s been years since we had a plug-in crash and take down our entire site but Tidio did just that! We had to get in contact with our host to remove the entire folder and it’s contents off of our cPan
Solved my problem, excellent support
I wanted a simple and well-designed live chat for my website. Managed to get 95% of what I wanted through Tidio and I am sure I can use it for much more if needed. The customer support on Pro was f
Brevo for WooCommerce Reviews
One of the worst coded plugin I’ve ever seen + caused hacking of my website
In the years, I ever found a lot of problems (and also degraded website performances) using this plugin.Now the worst: I noticed accidentally that every time I visit the Brevo plugin page on my WP bac
Goooood
Everything working good
Effective and easy to use system
Have been using Brevo (formally Sendinblue) since 2022. It’s been reliable, and pretty easy interface for mailing Newsletters and such. We’re a small company and do not have sophisticated needs, it do
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.