Tidio – Live Chat & AI Chatbots vs LiveChat – Live Chat Plugin for WP… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Tidio – Live Chat & AI Chatbots
80K+ active installs
Free
LiveChat – Live Chat Plugin for WP…
10K+ active installs
Free
Quick Verdict
As of April 2026, Tidio – Live Chat & AI Chatbots has a higher user rating (4.7/5 from 395 reviews) and leads in active installations (80K+ vs 10K+). Both are free WordPress plugins. Tidio – Live Chat & AI Chatbots has accumulated 3.4M+ total downloads while LiveChat – Live Chat Plugin for WP… has 1.3M+. Tidio – Live Chat & AI Chatbots has a higher support resolution rate (100% vs 0%).
Detailed Comparison
| Metric | Tidio – Live Chat & AI Chatbots | LiveChat – Live Chat Plugin for WP… | |
|---|---|---|---|
| Rating | 4.7/5 | ◄ | 4.6/5 |
| Total Reviews | 395 | ◄ | 98 |
| Active Installs | 80K+ | ◄ | 10K+ |
| Total Downloads | 3.4M+ | ◄ | 1.3M+ |
| Support Resolution | 100% | ◄ | 0% |
| Last Updated | 1 month ago | ◄ | 2 months ago |
| First Released | 2014 | 2010 | |
| Age | 12 years | 16 years | |
| WP Requires | 4.7+ | 4.4+ | |
| PHP Requires | 7.2+ | 7.2+ | |
| Business Model | Free | Free | |
| Latest Version | 7.0.0 | 5.0.11 |
Rating Breakdown
Tidio – Live Chat & AI Chatbots
LiveChat – Live Chat Plugin for WP…
Download Trends
Over the past 30 days, Tidio – Live Chat & AI Chatbots averaged approximately 774 daily downloads while LiveChat – Live Chat Plugin for WP… averaged 102.
Recent Reviews
Tidio – Live Chat & AI Chatbots Reviews
Great collaboration!
The developer was extremely responsive and quickly updated their plugin to ensure full compatibility with ours. Communication was smooth, the solution was implemented fast, and everything worked perfe
AVOID AT ALL COSTS!
It’s been years since we had a plug-in crash and take down our entire site but Tidio did just that! We had to get in contact with our host to remove the entire folder and it’s contents off of our cPan
Solved my problem, excellent support
I wanted a simple and well-designed live chat for my website. Managed to get 95% of what I wanted through Tidio and I am sure I can use it for much more if needed. The customer support on Pro was f
LiveChat – Live Chat Plugin for WP… Reviews
A solid live chat solution for a small or large business / web experience.
This is a great product, with both great AI and human support if you have any issues.
Great support!
Very easy to use, installation process was simple(install activate login done pretty much), responsive staff which are very quick to answer any questions you need! Runs fast on the website and plenty
Overpriced , unethical charges
Overpriced, Hidden Fees, and Shady Practices – Stay Away! ⭐☆☆☆☆ My experience with the LiveChat app for WordPress has been nothing short of awful. They charged me for a service that
More Livechat Worth Comparing
Top alternatives in the same category as Tidio – Live Chat & AI Chatbots and LiveChat – Live Chat Plugin for WP…
Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores.
Identify, engage and convert website visitors with live chat and visitor analytics.
A Free, one-click-to-install, Live Chat and chatbot plugin. No coding skills are required. Used by more than 30 000 customers on WordPress.
Powerful chat / chatbot / Fb chat and cart saver app for Wordpress and WooCommerce, free as long as you want.
LeadBooster Chatbot by Pipedrive is a chatbot plugin that captures visitors to your WordPress website and turns them from qualified leads into deals i …
Live chat software with real-time visitor monitoring and chatbots! Live chat with your visitors for free or use a chatbot to automate self-help.
Frequently Asked Questions
Is Tidio – Live Chat & AI Chatbots or LiveChat – Live Chat Plugin for WP… more popular?
Which has better ratings — Tidio – Live Chat & AI Chatbots or LiveChat – Live Chat Plugin for WP…?
Are Tidio – Live Chat & AI Chatbots and LiveChat – Live Chat Plugin for WP… free?
Which plugin has better support — Tidio – Live Chat & AI Chatbots or LiveChat – Live Chat Plugin for WP…?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.