WP Help vs UserDeck Customer Support (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
UserDeck Customer Support
10 active installs
Free
Quick Verdict
As of April 2026, UserDeck Customer Support has a higher user rating (5/5 from 2 reviews) while WP Help leads in active installations (10K+ vs 10). Both are free WordPress plugins. WP Help has accumulated 288K+ total downloads while UserDeck Customer Support has 4.1K+.
Detailed Comparison
| Metric | WP Help | UserDeck Customer Support | |
|---|---|---|---|
| Rating | 4.8/5 | ► | 5/5 |
| Total Reviews | 54 | ◄ | 2 |
| Active Installs | 10K+ | ◄ | 10 |
| Total Downloads | 288K+ | ◄ | 4.1K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 1 year ago | ◄ | 4 years ago |
| First Released | 2011 | 2014 | |
| Age | 15 years | 12 years | |
| WP Requires | 4.9+ | 4.9+ | |
| PHP Requires | false+ | 5.6.20+ | |
| Business Model | Free | Free | |
| Latest Version | 1.7.5 | 1.1.8 |
Rating Breakdown
WP Help
UserDeck Customer Support
Download Trends
Recent Reviews
WP Help Reviews
This is great!
For an agency delivering a lot of websites for users with little or no knowledge of WordPress, this is a gem!I can combine general docs from a central hub, so I only have to maintain it one place, wit
Doesn’t work on Siteground hosting due to sever-level security rule
I noticed that the images, CSS, and JS files were not loading properly (had 403 error) in the admin page for this plugin for my sites on Siteground hosting, so I contacted Siteground. Long story short
Very Useful plugin – great for managed hosting
This is an amazing plugin – the kind of thing you don’t know you need. For managed hosting, it’s perfect. I’ve created help articles for clients on our own website and I can push them out to all our
UserDeck Customer Support Reviews
No reviews yet
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.